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Review of Oracle Hospitality

10
Opera Cloud Feedback
Anonymous from 100 to 199 room Luxury Hotels in Singapore (Singapore)
Verified
3 months ago
Products Reviewed
Property Management Systems
What do you like most?
The 2 consultants. I can’t speak highly enough of Xin Dai and Colin — they have truly been the best consultants I’ve ever worked with. Their expertise, responsiveness, and dedication to ensuring our success have been exceptional from start to finish. They not only provided excellent technical support but also took the time to understand our unique business needs and challenges, offering practical, well-thought-out solutions at every stage. Their professionalism and positive attitude made the entire project experience both productive and enjoyable.
What do you dislike or think could be improved?
While report generation currently takes a relatively long time and could benefit from performance optimization, the overall system experience is an improvement compared to Opera V5.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Cody N. from Oracle Hospitality replied
Thank you for the review! This is great to hear that you had a positive experience during roll-out with our teams, and if you are experiencing any untimely reporting within OPERA Cloud or the Reporting & Analytics module, please reach out to our support team to see if there are ways to optimize the experience. Thank you!

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