Die 10 besten SiteMinder-Alternativen 2026
Gastnachrichten-Software
85 
HT Score
From emails to check in forms, in-room directories and review collection - Guest Engagement gives you everything you need to communicate with your guests, all in the one place. Send one-off or automated marketing and upsell communications that make your property shine.
Recommended by 130 hoteliers
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All Guest Messaging Software Products10 Alternatives & Competitors to SiteMinder
#1
HiJiffy
Gastnachrichten-Software
87
HT Score
Der KI-gestützte Chatbot und die Kommunikationsplattform von HiJiffy helfen Hotels dabei, die Direktbuchungen zu steigern und die Kundenbetreuung zu verbessern. Die HiJiffy-Lösung zentralisiert, automatisiert und misst alle Kundenbetreuungsaktivitäten für Hotels durch die Integration modernster Technologie in eine einfache, zuverlässige und robuste Plattform. Dies ermöglicht es Hoteliers, ihre Gäste besser, schneller und zu einem vernünftigen Preis zu bedienen.
Reviewers say compared to SiteMinder, HiJiffy is
- More features
- Better for: Casinos
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
Marketing and Communication Director
#2
Reguest
Gastnachrichten-Software
75
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent guest communication system for sales and marketing at every stage of the guest journey. It unifies all channels in a clearly arranged Omnichannel Inbox, whether (potential) guests prefer to communicate via email, the Re:Guest Messenger or WhatsApp, keeping the reception team organized. The communication and CRM are based on Re:Guest Intelligence – the artificial intelligence tailored for the hotel industry, available 24/7 in all areas and driving CR:IS, a virtual hotel employee who answers guests’ questions around the clock.
Reviewers say compared to SiteMinder, Reguest is
- Better at support
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Slower to reach ROI
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#3
Sojern
Gastnachrichten-Software
0
HT Score
VenueLytics ist eine KI-gesteuerte Plattform für kontaktlose Gästeerfahrung, Reputationsmanagement und Gästeanalyse für Veranstaltungsorte wie Hotels, Casinos, Live-Events, Resorts und andere Gastgewerbe-, Unterhaltungs- und Reisebranchen über ChatBot, WLAN, Apps, Social Media und Apps von Drittanbietern. Die Plattform bietet vielfältige Möglichkeiten zur Produktivitätssteigerung in Echtzeit, personalisierte Premium-Services für Kunden sowie Kundenbindung und -bindung. Es umfasst digitale Concierge-Services, Reputationsmanagement, Buchung privater Veranstaltungen, Speisen, Getränke, Valet Parking, digitale Klicker, interne Kommunikation, Loyalitätsmanagement, vorausschauende intelligente Datenanalyse, Gästelisten, Flaschen-/Tischreservierung, Sitzplan für Reservierungen in Echtzeit, Veranstaltungen und Ticketverkauf. Zu den Kundenbindungsfunktionen gehören Prämien, Angebote und Angebote sowie kostengünstiges WLAN vor Ort, um Ihre Gästeliste schnell in der Cloud aufzubauen.
Reviewers say compared to SiteMinder, Sojern is
- Better at support
- Faster to reach ROI
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Harder to use
- Less features
- Worse for: Airport/Conference Hotels, Luxury Hotels, Motels
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
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#4
Akia
Gastnachrichten-Software
74
HT Score
Akia ist eine SMS-Plattform, die Hotels dabei hilft, ihren Ruf zu steigern, das Gästeerlebnis zu verbessern und mehr Einnahmen zu erzielen. Durch die Nutzung dieses hochinteressanten Kanals haben Unterkünfte Zugang zu Servicewiederherstellung, Bewertungsmanagement und kontaktlosen Tools, um ihre Strategien für das Gästeerlebnis zu optimieren.
Reviewers say compared to SiteMinder, Akia is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#5
Visito
Gastnachrichten-Software
83
HT Score
Visito automates guest communications and direct bookings across major messaging channels, including WhatsApp, Instagram, Facebook Messenger, SMS, and live chat on your website. Integrated with leading PMS and booking engines, Visito's AI agents handle common guest questions, real-time availability checks, and end-to-end bookings in 100+ languages, 24/7. Guests get instant support while your team focuses on in-person service. Visito turns your messaging channels into a direct booking machine, while helping you automate 90%+ of support questions. Hotels using Visito see 3x direct booking conversion on messaging channels and can handle far more guest interactions without scaling headcount. Visit www.visitoai.com for more details.
Reviewers say compared to SiteMinder, Visito is
- Better at support
- Easier to use
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Slower to reach ROI
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#6
Duve
Gastnachrichten-Software
94
HT Score
Der Communication Hub ist das Kontrollzentrum für die Gästebindung, in dem Hoteliers die gesamte Gästekommunikation und -gespräche anzeigen, automatisieren, verwalten und anpassen können , Zahlungsabwicklung, gebrandete Gäste-App, digitaler Schlüssel, digitaler Check-out und Kommunikations-Hub. Sie können auswählen, welche Teile des Systems Sie aktivieren möchten.● Vorab geplante NachrichtenSenden Sie Ihren Gästen angepasste vorab geplante Nachrichten mit einzigartigen Segmentierungen.● Echtzeit-BroadcastingAnkündigen per WhatsApp, SMS oder Chat mit Ihren Hausgästen über die Happy Hour die heute später stattfinden, oder Sonderangebote für Gäste, die nächste Woche einchecken, alles mit einem Klick.● Automatische ÜbersetzungenWishbox kann alle Chatnachrichten und Unterhaltungen automatisch übersetzen, sodass sowohl Sie als auch Ihre Gäste sie in Ihrer Muttersprache erhalten.● SMS und WhatsApp-MessagingMit Gästen über alle Kanäle kommunizieren, mit denen Sie an einem Ort verbunden sind, einschließlich Chat, WhatsApp, SMS usw.),● Notizen teilenBenachrichtigen Sie Teammitglieder über wichtige Probleme mit einem Gast oder markieren Sie wichtige Teile der Unterhaltung mit internen Notizen● Priorisieren und SnoozeMarkieren Sie Gastnachrichten als Priorität oder planen Sie eine Unterhaltung so, dass sie wieder angezeigt wird, wenn sie am relevantesten ist
Reviewers say compared to SiteMinder, Duve is
- More features
- Better for: Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Luxury Hotels, Other, Vacation Rentals & Villas
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Motels, Resorts, RV Parks & Campgrounds
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#7
chatlyn
Guest Messaging Software
At chatlyn, we’re rethinking how communication works in hospitality. Our platform connects messaging apps, booking systems, and hotel teams in one seamless place, powered by AI that actually understands guest needs.
We help hotels, resorts, and travel providers automate the repetitive, personalize the important, and respond faster across every channel. The result? Happier guests, more efficient teams, and higher revenue.
Hospitality is still a people business, we’re just giving teams the right tools to focus on what really matters.
#8
Bookboost AB
Gastnachrichten-Software
82
HT Score
?99% Öffnungsrate: Erreichen Sie Ihre Gäste fast garantiert mit Direktnachrichten.?️28% Click-through-Rate: Hohe CTR durch präzise Gästesegmentierung. ➡️10%+ Conversion: Erfolgreiches Cross-Selling durch SMS-Marketing im Vergleich zu einem E-Mail-Knaller. ?11%+ Höhere Bewertungspunktzahl: Bessere Kommunikation führt zu zufriedeneren Gästen und höheren Bewertungspunkten.
Reviewers say compared to SiteMinder, Bookboost AB is
- Faster to reach ROI
- More highly recommended
- More features
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Worse at support
- Harder to use
- Worse for: City Center Hotels, Hostels
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#9
Canary Technologies
Gastnachrichten-Software
100
HT Score
Easily communicate with hotel guests at scale.
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.
Reviewers say compared to SiteMinder, Canary Technologies is
- Easier to use
- More highly recommended
- More features
- Better for: Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Vacation Rentals & Villas
- Worse at support
- Slower to reach ROI
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Hostels, Resorts, RV Parks & Campgrounds
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#10
Smart Host GmbH
Gastnachrichten-Software
80
HT Score
Queries about offers are everyday life for your reception. With Smart Host correspondence management, your reception never loses track: we record all guest communication for you and bundle it to the created offers. This way you have everything in view, can react faster and increase guest satisfaction sustainably.
Smart communication for hoteliers and guests.
Simple. Automated. Profitable.
Reviewers say compared to SiteMinder, Smart Host GmbH is
- Better at support
- More features
- Better for: Limited Service & Budget Hotels, Luxury Hotels, Other, Vacation Rentals & Villas
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Motels, Resorts, RV Parks & Campgrounds
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
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