Las 10 mejores alternativas de SiteMinder 2026

85
HT Score
From emails to check in forms, in-room directories and review collection - Guest Engagement gives you everything you need to communicate with your guests, all in the one place. Send one-off or automated marketing and upsell communications that make your property shine.

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Best for reducing front desk congestion

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Best for personalizing guest communication and enhancing their stay.

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10 Alternatives & Competitors to SiteMinder

#1

Visito

83
HT Score

Visito automates guest communications and direct bookings across major messaging channels, including WhatsApp, Instagram, Facebook Messenger, SMS, and live chat on your website. Integrated with leading PMS and booking engines, Visito's AI agents handle common guest questions, real-time availability checks, and end-to-end bookings in 100+ languages, 24/7. Guests get instant support while your team focuses on in-person service. Visito turns your messaging channels into a direct booking machine, while helping you automate 90%+ of support questions. Hotels using Visito see 3x direct booking conversion on messaging channels and can handle far more guest interactions without scaling headcount. Visit www.visitoai.com for more details.

Reviewers say compared to SiteMinder, Visito is

  • Better at support
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Slower to reach ROI
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Owner

in Santa Maria Mizata (El Salvador)

See all Visito Reviews
#2

Canary Technologies

100
HT Score
Easily communicate with hotel guests at scale. Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

Reviewers say compared to SiteMinder, Canary Technologies is

  • Easier to use
  • More highly recommended
  • More features
  • Better for: Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Vacation Rentals & Villas
  • Worse at support
  • Slower to reach ROI
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Hostels, Resorts, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Sales Admin. Asst.

Sales Manager

See all Canary Technologies Reviews
#3

Reguest

75
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent guest communication system for sales and marketing at every stage of the guest journey. It unifies all channels in a clearly arranged Omnichannel Inbox, whether (potential) guests prefer to communicate via email, the Re:Guest Messenger or WhatsApp, keeping the reception team organized. The communication and CRM are based on Re:Guest Intelligence – the artificial intelligence tailored for the hotel industry, available 24/7 in all areas and driving CR:IS, a virtual hotel employee who answers guests’ questions around the clock.

Reviewers say compared to SiteMinder, Reguest is

  • Better at support
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Slower to reach ROI
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Hotelier in Bressanone (Italy)

Backoffice Manager in Naz-Sciaves (Italy)

See all Reguest Reviews

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#4

Smart Host GmbH

80
HT Score
Queries about offers are everyday life for your reception. With Smart Host correspondence management, your reception never loses track: we record all guest communication for you and bundle it to the created offers. This way you have everything in view, can react faster and increase guest satisfaction sustainably. Smart communication for hoteliers and guests. Simple. Automated. Profitable.

Reviewers say compared to SiteMinder, Smart Host GmbH is

  • Better at support
  • More features
  • Better for: Limited Service & Budget Hotels, Luxury Hotels, Other, Vacation Rentals & Villas
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Motels, Resorts, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Hotelbetriebswirt

hotel Balance

See all Smart Host GmbH Reviews
#5

HiJiffy

87
HT Score
La plataforma de comunicaciones y chatbot con tecnología de inteligencia artificial de HiJiffy está ahí para ayudar a los hoteles a aumentar las reservas directas y mejorar la atención al cliente. La solución HiJiffy centraliza, automatiza y mide todas las actividades de atención al cliente para hoteles al integrar tecnología de punta en una plataforma simple, confiable y robusta. Esto permite a los hoteleros atender mejor a sus huéspedes, más rápido y a un costo razonable.

Reviewers say compared to SiteMinder, HiJiffy is

  • More features
  • Better for: Casinos
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Vice President of ECommerce

Marketing and Communication Director

See all HiJiffy Reviews
#6

Akia

74
HT Score
Akia es una plataforma de mensajería de texto diseñada para ayudar a los hoteles a aumentar la reputación, mejorar la experiencia de los huéspedes y generar más ingresos. Al utilizar este canal altamente atractivo, las propiedades tienen acceso a la recuperación del servicio, la gestión de revisiones y las herramientas sin contacto para optimizar sus estrategias de experiencia de los huéspedes.

Reviewers say compared to SiteMinder, Akia is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Director of Operations

Front Office Supervisor

See all Akia Reviews
#7

Bookboost AB

82
HT Score
? Tasa de apertura del 99%: Casi garantizado que llegará a sus invitados con mensajería directa? ️28% Tasa de clics: CTR alto a través de una segmentación precisa de los huéspedes. ➡️10% + Conversión: Venta cruzada exitosa a través de SMS-Marketing en comparación con una explosión de correo electrónico. ? 11% + Puntaje de revisión más alto: una mejor comunicación conduce a huéspedes más felices y puntajes de revisión más altos.

Reviewers say compared to SiteMinder, Bookboost AB is

  • Faster to reach ROI
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Worse at support
  • Harder to use
  • Worse for: City Center Hotels, Hostels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Assistent Manager

E-Commerce Manager

See all Bookboost AB Reviews
#8

chatlyn

At chatlyn, we’re rethinking how communication works in hospitality. Our platform connects messaging apps, booking systems, and hotel teams in one seamless place, powered by AI that actually understands guest needs. We help hotels, resorts, and travel providers automate the repetitive, personalize the important, and respond faster across every channel. The result? Happier guests, more efficient teams, and higher revenue. Hospitality is still a people business, we’re just giving teams the right tools to focus on what really matters.
#9

Sojern

0
HT Score

VenueLytics es una plataforma de análisis de invitados, gestión de reputación y experiencia sin contacto impulsada por inteligencia artificial para lugares como hoteles, casinos, eventos en vivo, complejos turísticos y otras industrias de hotelería, entretenimiento y viajes a través de ChatBot, WiFi, aplicaciones, redes sociales y aplicaciones de terceros. La plataforma aborda múltiples oportunidades para la mejora de la productividad en tiempo real, servicios premium personalizados para los clientes, así como fidelización y retención de clientes. Incluye servicios de conserjería digital, gestión de reputación, reserva de eventos privados, comida, servicios de bebidas, servicio de aparcacoches, clickers digitales, comunicación interna, gestión de lealtad, análisis de datos inteligentes predictivos, listas de invitados, reserva de botellas / mesas, mapa de asientos de reserva en tiempo real, eventos y venta de entradas. Las funciones de fidelización de clientes incluyen recompensas, ofertas y tratos, así como WiFi en el lugar de bajo costo para crear rápidamente su lista de invitados en la nube.

Reviewers say compared to SiteMinder, Sojern is

  • Better at support
  • Faster to reach ROI
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Harder to use
  • Less features
  • Worse for: Airport/Conference Hotels, Luxury Hotels, Motels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Owner

Founder & CEO in

See all Sojern Reviews
#10

Duve

94
HT Score
Communication Hub es el centro de control de participación de los huéspedes donde los hoteleros pueden ver, automatizar, administrar y personalizar todas las comunicaciones y conversaciones de los huéspedes. Wishbox Communication Hub es parte de toda la plataforma holística de la experiencia digital de los huéspedes de Wishbox, que incluye el asistente de registro en línea y las ventas adicionales inteligentes. , procesamiento de pagos, aplicación para invitados de marca, clave digital, salida digital y centro de comunicación. Puede elegir qué partes del sistema desea habilitar. ● Mensajes preprogramados Envíe los mensajes preprogramados personalizados de sus invitados, con segmentaciones únicas. ● Transmisión en tiempo real Anuncie por WhatsApp, SMS o chat a sus invitados internos sobre la hora feliz más tarde hoy, u ofertas especiales para los huéspedes que se registran la próxima semana, todo con un clic de un botón. ● Traducciones automáticasWishbox puede traducir automáticamente todos los mensajes de chat y conversaciones para que tanto usted como sus invitados los reciban en sus idiomas nativos ● SMS y mensajería de WhatsApp Comuníquese con los invitados a través de todos los canales a los que está conectado en un solo lugar, incluidos Chat, WhatsApp, SMS, etc.), ● Comparta notas Notifique a los miembros del equipo sobre cualquier problema importante con un invitado, o resalte partes importantes de la conversación utilizando notas internas ● Priorizar y posponer los mensajes de los invitados Marcar como prioridad o programar una conversación para que vuelva a aparecer cuando sea más relevante

Reviewers say compared to SiteMinder, Duve is

  • More features
  • Better for: Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Luxury Hotels, Other, Vacation Rentals & Villas
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Motels, Resorts, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Manager

Commercial Manager

See all Duve Reviews

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