Insights by FLYR Hospitality

4.4 (16 REVIEWS)

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Ruben, Thibault, Tom + 8 more experts recommend FLYR Hospitality

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Insights by FLYR Hospitality

Unranked in Business Intelligence

Unified, Real-Time Analytics for Smarter Decisions

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What is FLYR Hospitality?

Founded in 2017 | Headquarters in London | 28 employees
Insights 2.0 (By FLYR) is a Business Intelligence solution specifically designed for the hospitality industry. By integrating hourly Property Management System (PMS) updates with external data sources like STR, Lighthouse, and Amadeus, it offers a holistic, real-time analysis of hotel performance. This platform provides value through its use of natural language queries, AI-based summaries, and interactive chat, enabling teams to adjust revenue strategies swiftly without handling extensive reports. The tool automatically flags changes in demand or competitor pricing, allowing hoteliers to respond immediately and maximize revenue opportunities with actionable insights.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of FLYR Hospitality products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by FLYR Hospitality

FAQs

Capabilities

Advanced Reporting and Custom Dashboards

AI-Powered Natural Language Queries

Market Data Benchmarking

AI-Enhanced Forecast Accuracy

AI-Generated Smart Summaries

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

Insights: Unified, Real-Time Analytics

Business Intelligence
Insights delivers a live, single source of truth for all key performance data—from pick-up trends to competitor activity—so you never miss a revenue opportunity. Accessible, real-time dashboards replace static reports and tedious spreadsheets, helping teams identify emerging demand shifts instantly.

INCLUDED

Optimize: AI‑Driven Pricing That Learns and Adapts

Revenue Management Systems
Optimize automatically sets the right price at the right time, leveraging AI to track demand signals, booking pace, and competitive rates in real time. This dynamic engine frees hoteliers from guesswork, ensures constant alignment of your business mix, and consistently captures missed revenue opportunities.

PREMIUM ADD-ON

Planning: Collaborative Forecasting & Budgeting

Revenue Management Systems
Planning transforms the typical static budgeting & forecasting processes into a dynamic, AI-driven exercise. With AI forecasts provided, your team can seamlessly adjust assumptions for events, campaigns, or changing market conditions—all in one collaborative workspace. Eliminate version-control chaos and keep every stakeholder aligned on the latest strategy.

INCLUDED

Groups: Intelligent Group Business & Quoting

Revenue Management Systems
Groups helps hotels capture group demand more profitably by leveraging FLYR’s AI-driven forecasts for accurate, flexible group rates. Respond faster to RFPs with automated availability checks, suggested pricing floors, and scenario-based planning—no guesswork or tedious manual calculations.

PREMIUM ADD-ON

FLYR Hospitality Reviews Summary

4.4
Very Good
Ease of Use
4.6/5
Customer Support
4.9/5
ROI
4.4/5
Implementation
4.7/5

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Achievements

Trending Product

This vendor's trending score is rising, Insights by FLYR Hospitality is the #11 most trending product in the Business Intelligence category (out of 75) and the #337 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

FLYR Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

FLYR Hospitality Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

FLYR Hospitality Average FLYR Hospitality

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FLYR Hospitality Rankings

Last updated: Q4 2025

Niche rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Business Intelligence for North America
#11 of 11
Best Business Intelligence for United States Of America
#11 of 11
Best Business Intelligence for Small
#12 of 15

FLYR Hospitality Business Intelligence Rankings

By size
Best Business Intelligence for Small 76% recommended by 5 Small hotels
#12 of 15
What Small hotels report is that FLYR Hospitality’s Business Intelligence product effectively addresses their operational needs by offering real-time data and user-friendly interfaces that simplify revenue management despite their resource constraints. The product's intuitive design and strong data visualization capabilities empower small hotel revenue teams to make informed decisions quickly, reducing the time spent on manual tasks and enhancing overall workflow efficiency. However, some users note areas for improvement, such as refining room differentiation features and expanding the existing functionality.**Key Findings:****Real-time Data Access:** Small hotels find value in the quick access to real-time data for strategy development, catering to their need for fast and informed decision-making given their limited resources.**Ease of Onboarding and Use:** The product's user-friendly nature and efficient onboarding process allow hotels to integrate the system seamlessly with minimal disruption to existing workflows.**Supportive Customer Service:** The high level of support provided during the onboarding process helps small hotels overcome initial implementation challenges, ensuring they capitalize on the product's features quickly.**Pros:**1. **User-Friendly Interface:** Simplifies revenue management for small hotel teams, reducing the learning curve and the need for extensive training.2. **Efficient Implementation:** Quick and smooth onboarding process ensures minimal disruption to small hotel operations, which may lack extensive IT support.3. **Strong Data Visualization:** Provides actionable insights that help small hotels make better revenue decisions without relying heavily on external data analysis resources.**Cons:**1. **Limited Room Differentiation Features:** Some users find room differentiation capabilities lacking, which can restrict more nuanced pricing strategies crucial for small hotels with diverse room offerings.2. **Evolving Tool:** As a relatively new tool, ongoing updates are required to address missing features that could enhance its utility for small operators.3. **Instructional Enhancements Needed:** The absence of formula dropdowns similar to Excel can hinder inexperienced users from fully leveraging the tool's data analysis potential.
Full rankings
By type
Best Business Intelligence for Boutique Hotels 92% recommended by 8 Boutique Hotels hotels
#19 of 19
**Summary:**What Boutique hotels report is that FLYR Hospitality’s Business Intelligence solution excels in combining robust functionality with user-friendly design, making it a compelling choice for Boutique properties with complex operations and limited resources. The ability to quickly onboard, intuitively generate custom reports, and the emphasis on dynamic insights allows these hotels to strategize effectively despite their typically smaller teams and resource constraints. However, transparency in pricing algorithms and data visualization enhancements remain areas for potential improvement to perfectly align with Boutique hotels' unique business models.**Key Findings:**Rapid onboarding and seamless integration with existing Property Management Systems (PMS) are crucial, as Boutique hotels often have limited IT resources.Custom report generation and actionable insights allow Boutique properties to efficiently optimize their strategies without extensive in-house data expertise.Strong support and proactive communication from the FLYR team help Boutique hotels manage operations smoothly despite their scale and resource limitations.**Pros:**1. **User-Friendly Interface:** The system’s intuitive design caters well to the often limited technological staff at Boutique hotels, making complex analysis more accessible.2. **Exceptional Customer Support:** The hands-on support during the onboarding process and ongoing updates from FLYR help Boutique hotels navigate challenges effectively.3. **Scalability and Flexibility:** The solution's adaptability to various locations and ease of creating custom reports align well with the often diverse and unique setups in Boutique operations.**Cons:**1. **Transparency in Algorithms:** Limited insight into pricing algorithms can hinder a Boutique hotel’s ability to fully understand and trust revenue management decisions.2. **Data Visualization Limitations:** Current constraints in personalization and visualization options may not fully meet the specific aesthetic and operational preferences of Boutique properties.3. **Limited Room Type Differentiation:** The restricted dynamic differentiation among room types could pose challenges for Boutique hotels with diverse room offerings seeking granular pricing strategies.
Full rankings
By region
Best Business Intelligence for North America 84% recommended by 5 North America hotels
#11 of 11
What Na hotels report is that FLYR Hospitality’s Business Intelligence product stands out for its robust and customizable Insights tool, which aligns well with their need to manage operational complexity amidst resource constraints. The ability to generate real-time reports and the supportive onboarding process have been repeatedly praised, making it a strong fit for Na hotels that prioritize quick adaptation and precise revenue strategies.Key Findings:Na hotels prioritize customizable and accurate reporting capabilities to handle operational complexity, which is satisfied by FLYR's robust Insights tool.The ease of onboarding for multiple properties and the smooth transition from previous systems are particularly valued, given the resource constraints often faced by Na hotels.Continuous support and knowledgeable staff during the onboarding process are crucial for Na hotels, which benefit from FLYR’s dedicated team assistance.**Pros:**1. Real-time data accessibility and the ability to create custom reports cater to the precise revenue strategy requirements of Na hotels.2. Easy and rapid onboarding for numerous properties allows Na hotels to overcome resource constraints and integrate the solution quickly.3. Supportive and knowledgeable customer service personnel facilitate smoother adoption and utilization by Na hotel staff, enhancing their decision-making capabilities.**Cons:**1. Limited transparency in pricing algorithms, which could affect decision-making confidence for Na hotels seeking complete visibility.2. The lack of a formula dropdown list within insights may slow down query processes for users familiar with spreadsheet-like interfaces.3. Potential steep learning curve in maximizing some advanced features without additional guidance, requiring Na hotels to invest time in training staff.
Full rankings
Best Business Intelligence for Europe 86% recommended by 5 Europe hotels
#15 of 14
What Europe hotels report is that FLYR Hospitality’s Business Intelligence product excels in delivering efficient and intuitive solutions tailored to the region's complex operational needs. The tool is praised for its strong data visualization and user-friendly interface, which effectively supports a hotel’s strategic focus while accommodating resource constraints typical in European operations. This makes FLYR a compelling choice for European hoteliers seeking a well-rounded, intelligent business solution.**Integration and Onboarding:** Quick and simple implementation with existing systems like Mews PMS allows European hotels to overcome common resource challenges and deploy the solution rapidly.**Customizable Analytics:** The system supports comprehensive analysis across multiple locations and regions, which is pivotal for European hotel operations that often manage diverse portfolios.**AI-Enhanced Decision Making:** The AI tools within FLYR allow hoteliers to retain strategic control while benefiting from robust automated insights, crucial for accommodating varying operational complexities across different European markets.**Pros:**1. **Efficacy and User-Friendliness:** European hoteliers appreciate the tool for its efficient and easy-to-use interface, which supports streamlined decision-making.2. **Analytical Flexibility:** The ability to consolidate and analyze data across different locations or countries is advantageous for European hotel chains.3. **Reliable Support:** Consistent customer support and responsiveness mitigate technical concerns and help maintain operational fluidity.**Cons:**1. **Data Visualization Limitations:** Some users feel data visualization could be enhanced, particularly concerning color and percentage clarity, which can hinder the interpretability of data.2. **Room Type Differentiation:** The product’s dynamic pricing for different room types is limited, posing potential constraints in optimizing revenue across diverse room categories.3. **Customization Constraints:** While generally robust, some aspects of FLYR's customization options, like visuals, require improvements to better fit the nuanced needs of Europe's diverse hotel market.
Full rankings
By country
Best Business Intelligence for United States Of America 84% recommended by 5 United States Of America hotels
#11 of 11
Full rankings

2

Success Stories

5

References

9

Featured Customers

More Products by FLYR Hospitality

https://ucarecdn.com/d0c108d2-a45b-4bb3-9021-378714e06592/-/crop/1446x904/0,1/-/preview/
https://ucarecdn.com/996452c2-7226-42d8-ba8b-1706f4a0e12a/-/crop/1446x904/0,1/-/preview/

FLYR Hospitality Reviews

Hotelier Rating

Excellent
11
Very Good
3
Average
1
Poor
1
Terrible
0

Property Size

  • Small (1)
  • Mid-Sized (7)
  • Large (1)
  • X-Large (6)

Country

  • United States
    United States
    (5)
  • United Arab Emirates
    United Arab Emirates
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Spain
    Spain
    (1)
  • France
    France
    (1)
  • Malaysia
    Malaysia
    (1)
  • India
    India
    (1)
  • Australia
    Australia
    (1)
  • Malta
    Malta
    (1)

Region

  • North America
    North America
    (5)
  • Europe
    Europe
    (5)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (2)
9

AI assistant on the BI tool

Director of Revenue from 50-74 room Boutique in Leatherhead (United Kingdom)

Verified
5 months ago
I find the AI assistant on the BI tool very helpful and it has evolved massively since we first started working with FLYR in November. It is very encouraging to see how the modules are ever evolving and improving.
Country United Kingdom
Director of Revenue
Mid-Sized Hotel
10

Great tools, great service.

Commercial Director from 500+ room Limited Service & Budget Hotel in Vancouver (United States)

Verified
5 months ago
FLYR is quick and easy to set up. Onboarding support is very attentive and supportive. The team understand revenue management strategy and brand requirements. The business intelligence analytics solution is very comprehensive and user friendly for all hotel teams.
Country United States
Commercial Director
X-Large Hotel
10

Great tool

General Manager from 50-74 room Boutique in Northampton (United States)

Verified
6 months ago
I love the analytics and forecast options. I start my days with looking at the reports. FLYR definitely makes managing the hotel easier.
Country United States
General Manager
Mid-Sized Hotel
7

A Refreshing Alternative to Traditional BI Tools

Revenue and Reservation Executive from 25-49 room Bed & Breakfast & Inn in Reading (United Kingdom)

Verified
6 months ago
FLYR makes it incredibly easy to move things around and visualize data without the complexity of tools like Power BI or Tableau. I love that the platform does the heavy lifting with numbers and forecasting, saving me a lot of time. The ability to customize the mobile view is a fantastic feature, even though I haven’t tried it yet, it’s grea...
Country United Kingdom
Revenue and Reservation Executive
Mid-Sized Hotel
8

Flyr Revenue System: A Review

Commerce Strategy Manager from 200 to 499 room Bed & Breakfast & Inn in Saint Julian's (Malta)

Verified
6 months ago
I love the user interface. And how easy it is to adjust and monitor the rates. I also love how quick it works on the back end whether its rate adjusting or restrictions. The ai is quite reactive and we have seen it learn the way we are pricing quite quickly which is of course of great benefit especially when dealing with a cluster of hotels...
Country Malta
Commerce Strategy Manager
X-Large Hotel
10

Excellent Forecasting & pricing tool with great reporting capabilities. #dashboard #analytics #forecast

Director of Revenue & Stratgey from in

Verified
6 months ago
. Reliable reporting. Clear Dashboards all customisable with AI integration for comments. Reliable forecast accuracy. Pricing capabilities. Reactive support Team
Director of Revenue & Stratgey
8

Very efficient chatbot and good aftersales /customer support.

Director of Revenue from 200 to 499 room Boutique in Dubai (United Arab Emirates)

Verified
6 months ago
Flyr has been a valuable Revenue Management System for our organization, and our overall experience so far has been excellent. From the very beginning, the onboarding process stood out as smooth, well-structured, and fluid. The transition into the system required minimal disruption to our day-to-day work, thanks to the clear guidance provid...
Country United Arab Emirates
Director of Revenue
X-Large Hotel
4

not user friendly

revenue manager from 25-49 room Hostel in Cupertino (United States)

Verified
6 months ago
the easy way to imput rates and the montly view of total revenue. the assistance is very easy to contact
Country United States
revenue manager
Mid-Sized Hotel
9

Excellent Service and Constantly Evolving Platform

Revenue Manager from 500+ room Branded Hotel in Urangan (Australia)

Verified
6 months ago
What I like most about FLYR is the outstanding service – their team is highly responsive, proactive, and genuinely invested in helping us get the most out of the system. I also appreciate how quickly they continue to develop and release new features and dashboards demonstrating a clear commitment to evolving alongside the hospitality indust...
Country Australia
Revenue Manager
X-Large Hotel
10

Planning & Insights

VP of Strategy from 100 to 199 room Bed & Breakfast & Inn in Dallas (United States)

Verified
6 months ago
The Insights tool is incredibly robust and dynamic, I love being able to build custom reports with very dependable accuracy.
Country United States
VP of Strategy
Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Support

Verified Support

FLYR Hospitality has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Responsiveness

Excellent

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