10 Best Business Intelligence Software for Hotels in 2026

Author img Jordan Hollander
| Last updated
75 PRODUCTS REVIEWED
2379 HOTELIERS
We’ve surveyed 2379 hoteliers across more than 104 countries to understand which are the best Business Intelligence vendors, along with everything you need to know in order to buy the right Business Intelligence for your hotel (including our 2026 Business Intelligence Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
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In-Depth Guide

What is Business Intelligence Software (in Hospitality)

Business Intelligence tools are designed exclusively for analysis; to provide fast and widespread access to accurate information and insight. Through dashboards, reports and analytics. users can explore their business – both historical performance and future activity. BI automates reporting, turning report producers into information consumers who can in turn analyze and apply their findings to influence business results. Business Intelligence is about gathering data from a variety of sources and then utilizing technology to serve information to decision-makers in ways that help them to understand where opportunities exist within their business. Throughout the hotel industry, we suffer from a lack of critical, timely information on the most fundamental aspects of our business. We attempt to address this deficiency through manual reporting; printing reports from operational systems, keying numbers into spreadsheets and emailing files daily. This turns some of the industry’s brightest minds into simple report producers. BI automates, accelerates and enhances reporting, turning these report producers into information consumers who can analyze and apply their findings to take advantage of business opportunities while they still exist.
Finding the right Business Intelligence solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Business Intelligence vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2026 Business Intelligence Guide)

Business Intelligence Software Vendor Shortlist

Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

Hotel Business Intelligence Software Recommendations

Q4 2025 Business Intelligence Survey Rankings

Last updated: Q4 2025
Best Business Intelligence By hotel size

Based on HTR's Q4 2025 quarterly Business Intelligence survey insights, these are the products that are currently most recommended by each size of hotel.

Small up to 24 rooms
153 Hoteliers 6 products recommended
Mid-sized 25-74 rooms
321 Hoteliers 10 products recommended
Large 75-199 rooms
939 Hoteliers 9 products recommended
Enterprise 200+ rooms
877 Hoteliers 7 products recommended

Q4 2025 Business Intelligence Survey Rankings

Last updated: Q4 2025
Best Business Intelligence By hotel type

Based on HTR's Q4 2025 quarterly Business Intelligence survey insights, these are the products that are currently most recommended by each type of hotel.

Branded Hotels
1.3k Hoteliers 10 products recommended
Boutique Hotels
970 Hoteliers 10 products recommended
Luxury Hotels
913 Hoteliers 9 products recommended
Bed & Breakfast & Inns
785 Hoteliers 10 products recommended
City Center Hotels
770 Hoteliers 9 products recommended
Airport/Conference Hotels
743 Hoteliers 9 products recommended
Resorts
683 Hoteliers 8 products recommended
Limited Service & Budget Hotels
538 Hoteliers 9 products recommended
Extended Stay & Serviced Apartments
242 Hoteliers 5 products recommended
Hostels
133 Hoteliers 4 products recommended
Casinos
74 Hoteliers 4 products recommended
Vacation Rentals & Villas
57 Hoteliers 3 products recommended
Motels
45 Hoteliers 3 products recommended
RV Parks & Campgrounds
39 Hoteliers 3 products recommended

Q4 2025 Business Intelligence Survey Rankings

Last updated: Q4 2025
Best Business Intelligence By region

Based on HTR's Q4 2025 quarterly Business Intelligence survey insights, these are the products that are currently most recommended by hotels in each region.

North America
1.2k Hoteliers 8 products recommended
Europe
584 Hoteliers 7 products recommended
Asia Pacific
316 Hoteliers 5 products recommended
Oceania
35 Hoteliers 1 products recommended
Middle East
115 Hoteliers 4 products recommended
South America
39 Hoteliers 2 products recommended
Central America
Gathering data
Africa
27 Hoteliers 2 products recommended

Q4 2025 Business Intelligence Survey Rankings

Last updated: Q4 2025
Best Business Intelligence By country

Based on HTR's Q4 2025 quarterly Business Intelligence survey insights, these are the products that are currently most recommended by hotels in each country.

🇺🇸
United States Of America
1k Hoteliers 8 products recommended
🇬🇧
United Kingdom
131 Hoteliers 3 products recommended
🇹🇭
Thailand
93 Hoteliers 2 products recommended
🇨🇦
Canada
66 Hoteliers 3 products recommended
🇩🇪
Germany
58 Hoteliers 2 products recommended
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Mexico
54 Hoteliers 2 products recommended
🇮🇹
Italy
53 Hoteliers 2 products recommended
🇪🇸
Spain
49 Hoteliers 2 products recommended
🇦🇪
United Arab Emirates
46 Hoteliers 2 products recommended
🇫🇷
France
44 Hoteliers 1 products recommended
🇮🇳
India
41 Hoteliers 3 products recommended
🇹🇷
Turkey
39 Hoteliers 2 products recommended
🇧🇪
Belgium
28 Hoteliers 2 products recommended
🇦🇺
Australia
26 Hoteliers 1 products recommended
🇳🇱
Netherlands
24 Hoteliers 1 products recommended
🇨🇳
China
23 Hoteliers 1 products recommended
🇦🇹
Austria
22 Hoteliers 1 products recommended
🇨🇭
Switzerland
22 Hoteliers 1 products recommended
🇮🇩
Indonesia
20 Hoteliers 1 products recommended
🇲🇾
Malaysia
20 Hoteliers 1 products recommended
🇵🇹
Portugal
20 Hoteliers 1 products recommended
🇬🇷
Greece
19 Hoteliers 2 products recommended
🇰🇷
Korea, South
19 Hoteliers 1 products recommended
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Sweden
19 Hoteliers 1 products recommended
🇯🇵
Japan
17 Hoteliers 1 products recommended
🇸🇬
Singapore
15 Hoteliers 1 products recommended
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Ireland
14 Hoteliers 1 products recommended
🇲🇻
Maldives
14 Hoteliers 1 products recommended
🇻🇳
Vietnam
14 Hoteliers 1 products recommended
🇭🇺
Hungary
Gathering data
🇸🇦
Saudi Arabia
10 Hoteliers 1 products recommended
🇧🇷
Brazil
9 Hoteliers 1 products recommended
🇿🇦
South Africa
9 Hoteliers 1 products recommended
🇳🇿
New Zealand
Gathering data
🇷🇺
Russian Federation
8 Hoteliers 1 products recommended
🇩🇰
Denmark
Gathering data
🇪🇬
Egypt
7 Hoteliers 1 products recommended
🇨🇴
Colombia
Gathering data
🇳🇴
Norway
Gathering data
🇵🇱
Poland
Gathering data
🇨🇷
Costa Rica
Gathering data
🇨🇿
Czech Republic
Gathering data
🇲🇪
Montenegro
Gathering data
🇲🇹
Malta
Gathering data
🇵🇭
Philippines
Gathering data
🇶🇦
Qatar
Gathering data
🇦🇿
Azerbaijan
Gathering data
🇧🇸
Bahamas
Gathering data
🇫🇮
Finland
Gathering data
🇭🇷
Croatia
Gathering data
🇱🇰
Sri Lanka
Gathering data
🇲🇲
Myanmar
Gathering data
🇹🇼
Taiwan
Gathering data
🇧🇬
Bulgaria
Gathering data
🇪🇹
Ethiopia
Gathering data
🇰🇪
Kenya
Gathering data
🇰🇭
Cambodia
Gathering data
🇰🇿
Kazakhstan
Gathering data
🇲🇦
Morocco
Gathering data
🇳🇬
Nigeria
Gathering data
🇵🇪
Peru
Gathering data
🇺🇿
Uzbekistan
Gathering data
🇦🇲
Armenia
Gathering data
🇧🇩
Bangladesh
Gathering data
🇧🇭
Bahrain
Gathering data
🇧🇾
Belarus
Gathering data
🇨🇱
Chile
Gathering data
🇨🇾
Cyprus
Gathering data
🇪🇨
Ecuador
Gathering data
🇪🇪
Estonia
Gathering data
🇬🇪
Georgia
Gathering data
🇬🇹
Guatemala
Gathering data
🇮🇸
Iceland
Gathering data
🇰🇼
Kuwait
Gathering data
🇰🇾
Cayman Islands
Gathering data
🇱🇻
Latvia
Gathering data
🇲🇿
Mozambique
Gathering data
🇵🇦
Panama
Gathering data
🇵🇰
Pakistan
Gathering data
🇵🇷
Puerto Rico
Gathering data
🇷🇴
Romania
Gathering data
🇷🇸
Serbia
Gathering data
🇸🇨
Seychelles
Gathering data
🇸🇻
El Salvador
Gathering data
🇹🇨
Turks And Caicos Islands
Gathering data
🇺🇦
Ukraine
Gathering data
🇺🇾
Uruguay
Gathering data
🇦🇷
Argentina
Gathering data
🇧🇴
Bolivia
Gathering data
🇧🇿
Belize
Gathering data
🇩🇴
Dominican Republic
Gathering data
🇬🇭
Ghana
Gathering data
🇭🇰
Hong Kong
Gathering data
🇭🇳
Honduras
Gathering data
🇮🇶
Iraq
Gathering data
🇱🇦
Laos
Gathering data
🇱🇧
Lebanon
Gathering data
🇲🇰
Macedonia
Gathering data
🇳🇵
Nepal
Gathering data
🇴🇲
Oman
Gathering data
🇵🇫
French Polynesia
Gathering data
🇵🇾
Paraguay
Gathering data
🇸🇰
Slovakia
Gathering data
🇹🇳
Tunisia
Gathering data
🇦🇩
Andorra
Gathering data
🇦🇫
Afghanistan
Gathering data
🇦🇬
Antigua And Barbuda
Gathering data
🇦🇮
Anguilla
Gathering data
🇦🇱
Albania
Gathering data
🇦🇳
Netherlands Antilles
Gathering data
🇦🇴
Angola
Gathering data
🇦🇶
Antarctica
Gathering data
🇦🇸
American Samoa
Gathering data
🇦🇼
Aruba
Gathering data
🇦🇽
Åland
Gathering data
🇧🇦
Bosnia And Herzegovina
Gathering data
🇧🇧
Barbados
Gathering data
🇧🇫
Burkina Faso
Gathering data
🇧🇮
Burundi
Gathering data
🇧🇯
Benin
Gathering data
🇧🇱
Saint Barthélemy
Gathering data
🇧🇲
Bermuda
Gathering data
🇧🇳
Brunei Darussalam
Gathering data
🇧🇹
Bhutan
Gathering data
🇧🇻
Bouvet Island
Gathering data
🇧🇼
Botswana
Gathering data
🇨🇨
Cocos (Keeling) Islands
Gathering data
🇨🇩
Congo (Kinshasa)
Gathering data
🇨🇫
Central African Republic
Gathering data
🇨🇬
Congo (Brazzaville)
Gathering data
🇨🇮
Côte D'ivoire
Gathering data
🇨🇰
Cook Islands
Gathering data
🇨🇲
Cameroon
Gathering data
🇨🇺
Cuba
Gathering data
🇨🇻
Cape Verde
Gathering data
🇨🇽
Christmas Island
Gathering data
🇩🇯
Djibouti
Gathering data
🇩🇲
Dominica
Gathering data
🇩🇿
Algeria
Gathering data
🇪🇭
Western Sahara
Gathering data
🇪🇷
Eritrea
Gathering data
🇫🇯
Fiji
Gathering data
🇫🇰
Falkland Islands
Gathering data
🇫🇲
Micronesia
Gathering data
🇫🇴
Faroe Islands
Gathering data
🇬🇦
Gabon
Gathering data
🇬🇩
Grenada
Gathering data
🇬🇫
French Guiana
Gathering data
🇬🇬
Guernsey
Gathering data
🇬🇮
Gibraltar
Gathering data
🇬🇱
Greenland
Gathering data
🇬🇲
Gambia
Gathering data
🇬🇳
Guinea
Gathering data
🇬🇵
Guadeloupe
Gathering data
🇬🇶
Equatorial Guinea
Gathering data
🇬🇸
South Georgia And South Sandwich Islands
Gathering data
🇬🇺
Guam
Gathering data
🇬🇼
Guinea-Bissau
Gathering data
🇬🇾
Guyana
Gathering data
🇭🇲
Heard And Mcdonald Islands
Gathering data
🇭🇹
Haiti
Gathering data
🇮🇱
Israel
Gathering data
🇮🇲
Isle Of Man
Gathering data
🇮🇴
British Indian Ocean Territory
Gathering data
🇮🇷
Iran
Gathering data
🇯🇪
Jersey
Gathering data
🇯🇲
Jamaica
Gathering data
🇯🇴
Jordan
Gathering data
🇰🇬
Kyrgyzstan
Gathering data
🇰🇮
Kiribati
Gathering data
🇰🇲
Comoros
Gathering data
🇰🇳
Saint Kitts And Nevis
Gathering data

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Find the Best Business Intelligence Software for Your Hotel

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  • Featured Fit: The default sort first shows vendors who are actively looking to connect with hotels in your region and then secondarily by Premium Members and HT Score.
  • HT Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
Scanning global dataset to personalize your results

Lighthouse

4.7 (626 reviews)
Ht score logo 100 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
winner logo badge 2026 WINNER
Hoteliers voted Lighthouse as the #1 Business Intelligence provider in the 2026 HotelTechAwards
Learn more
Monitor, optimize, and report on your performance with the industry's leading business intelligence solution
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Actabl

4.7 (518 reviews)
Ht score logo 97 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
second finalist logo 2026 FINALIST
Hoteliers voted Actabl as the #2 Business Intelligence provider in the 2026 HotelTechAwards
Learn more
The Power to Profit: BI for Data-Driven Hotel Management
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The Hotels Network

4.8 (199 reviews)
Ht score logo 94 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
third logo finalist 2026 FINALIST
Hoteliers voted The Hotels Network as the #3 Business Intelligence provider in the 2026 HotelTechAwards
Learn more
Competitive intelligence. Smarter decisions.
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Cendyn

4.5 (42 reviews)
Ht score logo 87 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Scale your business by transforming your data into actionable business intelligence
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Amadeus

4.5 (47 reviews)
Ht score logo 75 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Improve Your Pricing Decisions with Forward-Looking Occupancy and Rate Data In One Platform
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FLYR Hospitality

4.4 (16 reviews)
Ht score logo unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Unified, Real-Time Analytics for Smarter Decisions
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Otelier

4.4 (11 reviews)
Ht score logo unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Transform data into actionable insights
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Duetto

4.6 (208 reviews)
Ht score logo 92 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Forecast, track and exceed revenue expectations
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Juyo Analytics

4.6 (34 reviews)
Ht score logo 67 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Juyo transforms messy and segregated hotel data into clear, actionable stories that uncover blind spots, align teams, and empower confident decisions that boost revenue. Your space to connect the dots.
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M3

4.4 (267 reviews)
Ht score logo 90 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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M3 Insight – Business Intelligence plus Budgeting & Forecasting designed specifically for hospitality.
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BENEFITS

How can business intelligence solutions improve profitability and efficiency?

The benefits of BI software in hospitality are numerous.
  • Increase Occupancy %: Using advanced Pace metrics, users can see areas of opportunity or concern well in advance and take action to optimize their hotel’s occupancy. 
  • Boost ADR: Analyzing production across market segments, booking channels and source markets, users will be able to see their most and least profitable business, and adjust accordingly. 
  • Grow TRevPAR: By analyzing the segments with the highest total net spend and determining when & where those guests are being displaced, users can optimize their mix to generate higher revenues across departments.
FEATURES

What are the most important features of business intelligence software?

  • Cloud Infrastructure: Ease of access to BI across devices. No expensive, lengthy implementation or physical on-site installation. 
  • Depth of Information: Ability to not only view statistics/figures, but to dive deeper into the data and understand what’s impacting those results. 
  • Data Management: Ability to manage & clean data to maintain data & reporting quality and accuracy. 
  • Forecast & Budget Support: Forecasting/Budgeting at the most granular level allows hotels to measure their performance on an ongoing basis to achieve their goals. 
  • Enterprise Level Reporting: Allowing users to view performance of multiple hotels using unified standards makes for easier reporting at an area or portfolio level.
PRICING

What is the typical pricing for business intelligence solutions?

BI Tool pricing typically includes an initial setup fee as well as an ongoing monthly subscription cost. The monthly cost can be dependent on the number of rooms/hotels using the tool and the tool may be offered at different price points with differing levels of features & complexity.
 
Vendors start as low as $2 and as high as $10/room per month, this range would offer the most basic BI solutions and reporting without predictive or self-service features.Hotels that are taking their first steps into BI would benefit from starting off with this kind of low cost solution.
 
Vendors in the high end of this range would offer the full range of predictive and self-service features available, as well as additional integrations with external sources. Hotels that are familiar with BI and looking to expand their capabilities and depth of knowledge would benefit the most from this type of solution.
 
IMPLEMENTATION

How long does it usually take for a hotel to implement new business intelligence software?

1 to 2 weeks per hotel. No downtime required. Simple, quick setup process. Live and on-demand user training available. Depending on whether or not the hotel(s) have existing standardized hierarchies (market segments, channels, room classes) and IT resources (including other vendors) do not delay.
FAQs

Hoteliers Also Ask

The five stages of business intelligence in the hospitality industry are essential for hoteliers looking to leverage business intelligence solutions to enhance hotel performance and profitability. These stages ensure that hotel business intelligence solutions provide actionable insights and support data-driven decision-making.

1. Data Collection & Integration The first stage involves gathering hotel data from multiple sources, such as PMS, POS, OTAs, channel manager, and rate shopping tools. Effective data management ensures that relevant data sets are centralized, eliminating reliance on spreadsheets and manual Excel reports. Hotel business intelligence software integrates data to create a unified view of hotel operations.

2. Data Processing & Analysis Once data is collected, business intelligence tools process historical data, real-time data, and market trends to generate valuable metrics such as occupancy, ADR (average daily rate), RevPAR, and total revenue. Advanced BI solutions help streamline data analysis, transforming raw data into visualization and dashboards for easy interpretation.

3. Performance Monitoring & Benchmarking In this stage, hotel management teams use BI tools to track KPIs and compare hotel performance against competitors through benchmarking. Dashboards provide real-time updates on business performance, helping hoteliers monitor their marketing campaigns, dynamic pricing, and pricing strategies to optimize profitability.

4. Forecasting & Strategic Decision-Making Using demand forecasting, business intelligence solutions help hoteliers make informed decisions about budgeting, revenue management, and market trends. A well-implemented revenue management system (RMS) leverages real-time data to improve pricing strategies and increase operational efficiency.

5. Optimization & Actionable Insights The final stage focuses on using business intelligence solutions to optimize hotel operations, enhance guest experiences, and drive better business decisions. By leveraging business intelligence tools, hotels can maximize revenue management, improve strategic decisions, and enhance property management system (PMS) functionality for better decisions.

Through these five stages, hotel business intelligence solutions enable hoteliers to transition from relying on spreadsheets to utilizing advanced BI solutions that empower data-driven decisions and drive long-term profitability.

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Mission
Our mission is to speed up pace of innovation and adoption of technology in the global hotel industry to make it one of the most digitally savvy and efficient industries on the planet.
Vision
Our vision is to make Hotel Tech Report the starting point for every tech stack decision within the global hotel industry from small B&Bs to major chains.

We sell different types of products and services to technology companies to help them educate buyers, build their brand and grow their install base. These services are usually sold through bundled membership packages but are also sold a la carte and include: sponsored content, advertising, lead generation and marketing campaigns. While members do receieve many benefits to help improve their presence ranging from enhanced premium profiles to review collection services—membership status and sponsorship do not influence the HT Score ranking methodology in any way.

To learn more about our marketing services, visit our partner site

We rank products based on our proprietary ranking algorithm, the HT Score. The HT Score is an aggregated score out of 100 that is relative within each category that is intended to encapsulate key variables in the buying process including: customer ratings & reviews, partner ecosystem, integration availability, customer support, geographic reach and more.

Similar to REVPAR for hotels, the HT Score is intended to be a normalizing metric to be able to better compare different vendors. Instead of rate and occupancy, the two prinmary drivers are a blend of review quantity and average ratings. Also similar to REVPAR, the HT Score is a metric to aid in decision making but is not intended to be used as a sole factor when selecting vendors.

To learn more about the HT Score ranking methodology, visit our HT Score documentation and changelog

Maintaining independence and editorial freedom is essential to our mission of empowering hoteliers.

Core Hotel Tech Report content is never influenced by vendors and sponsored content is always clearly designated as such. Our team will only write sponsored content about products that we have either (1) demoed (2) gathered extensive user research on or (3) used ourselves.

To further protect the integrity of our editorial content, we keep a strict separation between our sales teams and authors to remove any pressure or influence on our analyses and research.

HTR crowd sources tens of thousands of verified reviews every year and aggregates hundreds of thousands of other data points ranging from expert recommendations to product integrations data which are instantly analyzed and made available to millions of hoteliers around the globe to discover, vet and research digital products for free on the platform to make technology decisions faster, easier and less risky-thus speeding up the pace of global innovation and adoption of technology.

Choosing the right software for your hotel depends on dozens of variables many of which can be quantified based on the characteristics of your property but many of which also come down to personal preference. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? HTR is designed to offer dynamic filters to quickly be able to personalize the data set to your characteristics. We also break down hotels into key segments/personas based on common property characteristics that typically service as indicators that drive similar product decisions which are intended to help you save time and quickly identify the best match for your hotel or portfolio.

While HTR’s data set is constantly growing making its recommendations more representative and accurate over time, our programatic recommendations based on the HT Score, data and segment popularity are intended to serve as a tool for you to leverage in the buying journey but do not replace thorough due dilligence and research. No two hotels are alike and most purchasing decisions also include personal preferences which is why we highly recommend that buyers consider a minimum of 3-5 vendors during the research processthat you get live demos and price quotes from to be able to make an informed decision.

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