Financial infrastructure powering the future of hospitality
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roommaster Payments
4.5 (14 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
roommaster Payments
Unranked in Payments Processing Software
Seamless Transactions, Smarter Operations: RoomMaster Payments by InnQuest
89% recommended by 187 hotels
More than 50% of roommastersss’s reviews come from United States.
What is roommastersss?
Founded in 1994 | Headquarters in Tampa, Florida | 30 employees
roommaster Payments is a fully integrated payment processing solution tailored for hotel operations. It enhances efficiency by handling deposits, pre-authorizations, secure card storage, and flexible deposit scheduling directly within your property management system (PMS). The platform eliminates third-party payment gaps, ensuring seamless transactions and reducing manual workloads. It saves hotel staff 4-6 hours weekly through automated processing and lessens chargeback losses by up to 40% with an in-house dispute resolution team. Built for hospitality, it streamlines payment workflows, improving operational productivity.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of roommastersss products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
roommastersss Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
roommastersss Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by roommastersss
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Roommastersss's Provided Description:
"roommaster Payments eliminates third-party payment gaps with a fully integrated solution designed specifically for hotel operations, handling everything from deposits to automated reconciliation. Our in-house dispute resolution team typically reduces chargeback losses by up to 40% while automated processing saves 4-6 hours of staff time weekly. Built for hospitality workflows, the system seamlessly manages pre-authorizations, secure card storage, and flexible deposit scheduling within your PMS environment."
FAQs
roommastersss doesn’t have any screenshots available
Capabilities
Part of your roommaster PMS
Part of your roommaster PMS
A single platform that covers all your business needs, offering seamless batching, reporting, and reconciliation directly within roommaster.
Digital registration
Digital registration
Digital Registration allows you to capture the guest's signature directly on your new credit card terminal.
Quicker processing
Quicker processing
Experience 3X-5X faster transaction speeds with our cutting-edge EMV terminals.
Features
Workflow Automation
4/5 features
Payment Methods
4/5 features
Security & Fraud Prevention
4/5 features
Multi-Currency
4/5 features
Adjustments
4/5 features
Hardware
4/5 features
roommastersss Reviews Summary
Ease of Use
4.1/5
Customer Support
4.1/5
ROI
3.7/5
Implementation
3.7/5
Recommended by
Achievements
This vendor's trending score is rising, roommaster Payments is the #3 most trending product in the Payments Processing Software category (out of 118) and the #157 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreroommastersss has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
roommastersss Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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No matching results
Q4 '25 Payments Processing Software Survey Insights
Last updated: Q4 2025
Is roommastersss a good fit for your hotel?
Rank
Hotel size
Popular alternatives
Mid-sized
97%
(36)
#1
of 4
Rank
Hotel type
Popular alternatives
Bed & Breakfast & Inns
94%
(35)
#1
of 4
Boutique Hotels
95%
(35)
#1
of 4
Resorts
92%
(52)
#1
of 4
Rank
Region
Popular alternatives
North America
94%
(121)
#1
of 4
Rank
Country
Popular alternatives
United States Of America
93%
(116)
#1
of 4
Compare roommastersss to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Reservations
It Administrator from 100 to 199 room Bed & Breakfast & Inn in Murray (United States)
Verified
4 months ago
I like that your support is 24/7 and they are very nice and respectful. The software is Very easy to work with.
United States
United States
It Administrator
Large Hotel
8
Roommaster has a lot of unique capabilities and is intuitive and easy to learn
Director of Guest Experience from 100 to 199 room Bed & Breakfast & Inn in Rehoboth Beach (United States)
Verified
5 months ago
I like how easy it is to make reservations, view rooms by type, and move rooms when necessary. I like being able to create runtime variables to enable us to send customized letters for unique situations. I also like the Quick Room display for departures and arrivals, and the ability to only view one or the other if needed.
United States
United States
Director of Guest Experience
Large Hotel
10
Tech support
General Manager from 25-49 room Boutique in Desert Hot Springs (United States)
Verified
5 months ago
Their tech support is always helpful and keeps us up to date with the progress when they are working on a fix.
United States
United States
General Manager
Mid-Sized Hotel
10
Smooth RoomMaster Cloud setup with excellent support
IT SUpport from 100 to 199 room Bed & Breakfast & Inn in Salt Lake City (United States)
Verified
6 months ago
RoomMaster’s property management system has been a dependable tool for our hotel’s daily operations for years, and it continues to provide consistency for our staff. The tape chart and reservations features are intuitive, which makes it easy for front desk staff to manage reservations, roomblock assignments, and checkin without much trainin...
United States
United States
IT SUpport
Large Hotel
10
Very practical system to use
Accounting Manager from 75-99 room Bed & Breakfast & Inn in Naples (United States)
Verified
6 months ago
pvng is very friendly and easy to use. The option help is very friendly, Accounts payable have easy form to attach invoices, posted invoices easy to void too. financials option is very helpful. general ledger options to print, pdf or excel. bank reconciliation.
United States
United States
Accounting Manager
Large Hotel
10
Great Simple System
General Manager from 25-49 room Bed & Breakfast & Inn in Concord (United States)
Verified
7 months ago
RoomMaster is an easy system to navigate. I would like to add that when I called for assistance, Jen was FANTASTIC!
United States
United States
General Manager
Mid-Sized Hotel
10
Review
Guest Services from 10 to 24 room Airport/Conference Hotel in Traverse City (United States)
Verified
7 months ago
Paulina was extremely thorough and professional in dealing with our booking issue. She went far beyond the usual troubleshooting analysis.
United States
United States
Guest Services
Small Hotel
4
Meets our Needs, Mostly
Director of Operations from 100 to 199 room Boutique in Seward (United States)
Verified
8 months ago
Love how easy it is to update our availability and pricing online. Housekeeping feature is great! Lots of pre-made reports and with some learning you can create any report to match your needs.
United States
United States
Director of Operations
Large Hotel
10
Review
Director / Providence Guest House from 200 to 499 room in New Orleans (United States)
Verified
8 months ago
Training: In the beginning they worked very hard to make the system conducive to our area. Training was schedule in a timely manner. A date of operation which was set as a goal enabled us to be totally prepared. Contacts: We had contacts to work with us in establishing the system in the beginning who were patient. They listened to our needs...
United States
United States
Director / Providence Guest House
X-Large Hotel
10
Tech Support
Manager from 10 to 24 room in Grand Rapids (United States)
Verified
9 months ago
Fast, prompt and professional service. Easy to contact. Paulina took the time to ensure we were on the right track. Her support was Mohammad.
United States
United States
Manager
Small Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
roommastersss hasn’t been recommended by any experts or partners yet
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Support
Verified Support
roommastersss has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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Ease of Use
0.0/5
Customer Support
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ROI
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