CiHMS

4.9 (120 REVIEWS)

HT Score

78 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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CiHMS

Name: CiHMS
Rating: 4.9 (120 reviews)

4.9 (120 REVIEWS)

Ranked 23 (out of 340) in Property Management Systems

Comprehensive hotel management system

98% recommended by 54 hotels

CiHMS has 0 reviews from United States so we’re unable to verify that they operate in your local market.

Bell avatar Bell - AI powered product analyst

I analyzed all of CiHMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how CIHMS enhances day-to-day operations. It streamlines processes from reservations to billing, improving guest service and boosting staff efficiency. Its cloud-based system allows real-time access, optimizing resource usage and ensuring fast data management. The software features advanced reporting and revenue management capabilities, providing strategic insights for boosting profitability. Customization and the integration of multi-channel sales are key highlights, addressing unique business needs effectively.

Read their reviews

What Types of Hotels CiHMS is Popular For

Size

2 | X-Small (1-9 room)

3 | Small (10-24 room)

17 | Mid-Sized (25-74 room)

19 | Large (75-199 room)

74 | X-Large (200+ room)

Country

115 | Vietnam

2 | Portugal

1 | Cambodia

1 | Egypt

1 | Thailand

Type

83 | Luxury Hotels

83 | Resorts

65 | Boutique Hotels

45 | City Center Hotels

40 | Branded Hotels

25 | Hostels

19 | Limited Service & Budget Hotels

19 | Vacation Rentals & Villas

18 | RV Parks & Campgrounds

16 | Airport/Conference Hotels

15 | Extended Stay & Serviced Apartments

5 | Casinos

4 | Bed & Breakfast & Inns

1 | Motels

Region

117 | Asia Pacific

2 | Europe

1 | Middle East

What is CiHMS?

Founded in 2018 | Headquarters in Ho Chi Minh City (Vietnam) | 33 employees

This description was generated by AI which analyzed the following sources to summarize a description of CiHMS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

CiHMS Reviews Analyzed: 109

Read reviews

Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

CiHMS Expert Recommendations Analyzed: 0

Read expert recommendations

Description provided by CiHMS

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

CiHMS's Provided Description:

"The CiHMS PMS system is designed to help increase the efficiency of hotel management and business. With cloud computing technology, CiHMS PMS will help your hotels reduce operation time to focus on improving customer experience."

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Smart solutions for every operational need

Revenue Growth

Operational Efficiency

Customer Experience

Features

Accounting & Finance

4/5 features

Direct billing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
Automated night audit

Marketing & Ecommerce

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine

Eliminate the need for a separate booking engine vendor and serve live inventory from your PMS right into your booking engine.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Administration & Configuration

4/5 features

Centralized user & role management
Multi-lingual
Cloud based
On premise

Customer Management

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Front Office

4/5 features

Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Groups Management

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service,.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
ID Scanning & Registration Pre-fill

Scan IDs to automatically pre-fill guest information
Lobby Kiosk

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Housekeeping

4/5 features

Housekeeping module
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing
Direct billing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.
Multi-currency
Payment processing
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Reservations Management

4/5 features

RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Revenue Management

4/5 features

RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Support & Training

4/5 features

Online 24/7 support

Food & Beverage

4/5 features

EPoS

Spa

4/5 features

Spa & Wellness Module

Available Add-ons & Modules

CiHMS Reviews Summary

4.9

Excellent

120 reviews

Ease of Use

4.9/5

Customer Support

4.9/5

ROI

4.9/5

Implementation

4.9/5

Recommended for

120

Property Management Systems Ranked #23 out of 340

CiHMS Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

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Q4 '25 Property Management Systems Survey Insights

Last updated: Q4 2025

Is CiHMS a good fit for your hotel?

Rank

Hotel size

Popular alternatives

#1 of 74

Small

89% (593)

Cloudbeds

**Summary:** What Small hotels report is that Cloudbeds’ Property Management Systems are highly intuitive and user-friendly, significantly aiding their operational efficiency and resource management. Many small hoteliers praise its comprehensive integration capabilities, which streamline workflows, reduce human errors, and enhance guest experiences. However, the need for more robust mobile functionality and improved reporting features suggests that Cloudbeds is a mostly strong fit but leaves some room for refinement to better accommodate the operational complexity and limited resources typical of small hotels.**Key Findings:**<ul><li>**Ease of Use:** Small hotels emphasize that Cloudbeds is easy to learn and intuitive, which is crucial given their limited staff and training capabilities. This ease reduces the training burden and increases operational efficiency.</li><li>**Integration and Automation:** The platform’s ability to seamlessly integrate with multiple OTAs and automate routine tasks is particularly beneficial for resource-constrained environments, allowing small properties to manage various functions without needing multiple software solutions.</li><li>**Customer Support:** Responsive and knowledgeable support is often highlighted, providing much-needed reassurance and problem-solving assistance, especially critical for smaller operations without dedicated IT staff.</li></ul>**Pros:**1. **Comprehensive All-in-One Solution:** Cloudbeds consolidates necessary tools such as reservation management, housekeeping, revenue management, and a channel manager, reducing the need for multiple systems and simplifying daily operations.2. **Enhanced Guest Experience:** Features such as automated communication and room assignment enhance the guest experience by improving check-in efficiency and personalization.3. **User-Friendly Interface:** For small properties with limited staff and time for extensive training, Cloudbeds’ intuitive design allows new users to adapt quickly, minimizing disruption.**Cons:**1. **Limited Mobile App Functionality:** Many small hotels express the need for improved mobile features to allow for better on-the-go management, which is crucial for smaller teams often handling operations away from a desk.2. **Reporting Customization:** Small properties note a lack of advanced customization in reporting, which is vital for them to tailor insights to their specific business needs and strategies.3. **Pricing Structure Concerns:** Some reviews mention the cost of additional features, which can be prohibitively expensive for small hotels already operating under tight budgets.

#1 of 43

Mid-sized

92% (396)

Mews

What Medium hotels report is that Mews’s Property Management System (PMS) excels in offering a modern, intuitive interface and strong integration capabilities that cater to their operational complexity and resource constraints. Medium-sized properties appreciate Mews for its robust automation features, which significantly streamline workflows and enhance the guest experience without requiring extensive staff resources. However, there are noted areas for improvement, such as more intuitive reporting options and enhanced group management features, which are crucial for properties striving to optimize operations and maintain efficiency.**Key Findings:**<ul><li>**User-Friendly Interface:** Medium hotels value Mews's clear and modern dashboard, which minimizes training time and operational errors, aligning well with their need for efficiency and ease of use amid limited staffing.</li><li>**Automation and Integration:** The system's capacity for automating processes such as check-ins, billing, and reservations, alongside strong integration options, enables Medium hotels to enhance their operational workflows and focus on delivering superior guest experiences without overextension of existing resources.</li><li>**Intuitive Onboarding:** Although the onboarding process is often praised as straightforward, the flexibility for customization and a transparent overview of the setup process are critical areas where Medium hotels see room for improvement.</li></ul>**Pros for Medium Hotels:**1. **Operational Efficiency:** Mews automates routine tasks, freeing staff to prioritize guest interactions, which is vital for properties where staff multitask across roles.2. **Scalability and Growth:** The PMS offers extensive integration options, supporting medium-sized hotels in scaling operations with potentially expanding service offerings or property acquisitions.3. **Adaptability:** Its cloud-based infrastructure and user feedback-driven updates ensure Mews evolves with the needs of its users, aligning with the dynamic requirements of Medium hotels.**Cons for Medium Hotels:**1. **Report Customization:** Medium-sized properties would benefit from more personalized reporting capabilities to better handle diverse data insights and operational decision-making.2. **Group Management Complexity:** The need for improved group booking processes reflects a gap for Medium hotels managing group reservations efficiently.3. **Initial Setup and Support:** Despite positive reviews, some users note that initial setup and ongoing support could be more proactive to swiftly tackle the learning curve and technical challenges specific to Medium-sized operations.

#1 of 20

Large

91% (253)

Oracle Hospitality

What Large hotels report is that Oracle Hospitality’s Opera Cloud PMS is particularly well-suited to handle their complex operational needs, but also comes with certain limitations that need attention. The product's significant strength lies in its ability to integrate seamlessly with third-party systems, automate key operations, and provide scalability, which are critical for large hotels managing multiple properties and high guest volumes. However, drawbacks such as internet dependency, occasional sluggishness during peak operations, and limited customization options in reporting and dashboards can hinder its potential to fully streamline and optimize complex processes specific to large hotels.<ul><li>**Seamless Integration and Automation**: Large hotels appreciate the cloud-native integration of Opera Cloud PMS with third-party systems, reducing manual workload and enhancing operational efficiency.</li><li>**Scalability and Accessibility**: The ability to manage multiple properties from a single interface allows hotel chains to centralize data and ensure consistency across locations, a crucial feature for large hotel operations.</li><li>**Customization and Reporting Gaps**: Despite its comprehensive capabilities, the need for more customizable reporting and shortcut enhancements to speed up navigation and data handling remains a concern for large-scale operations.</li></ul>**Pros**:1. **Multi-Property Management**: The system supports managing multiple hotels from one interface, aiding large hotel chains in maintaining cohesive operations.2. **Comprehensive Automation**: Automated functionalities in reservations, billing, and housekeeping streamline operations across expansive hotels.3. **Cloud-Based Flexibility**: Offers anytime, anywhere access, reducing the need for on-premise infrastructure and easing IT burdens.**Cons**:1. **Internet Dependency**: Essential operations can be severely impacted by poor internet connectivity, which is a risk for large hotels in less connected areas.2. **Complex Customization**: Limited ability to tailor the software to unique property-specific workflows and reporting needs can diminish operational efficiency.3. **Performance During Peak Times**: The system can sometimes slow down during high-traffic periods, affecting the speed of check-ins and other critical functions.

Small

89% (593)

#1 of 74

Cloudbeds

Mid-sized

92% (396)

#1 of 43

Mews

Large

91% (253)

#1 of 20

Oracle Hospitality

Rank

Hotel type

Popular alternatives

#1 of 40

Luxury Hotels

92% (477)

Oracle Hospitality

#1 of 25

Vacation Rentals & Villas

90% (127)

Cloudbeds

#4 of 15

RV Parks & Campgrounds

94% (21)

Oracle Hospitality

Luxury Hotels

92% (477)

#1 of 40

Oracle Hospitality

Vacation Rentals & Villas

90% (127)

#1 of 25

Cloudbeds

RV Parks & Campgrounds

94% (21)

#4 of 15

Oracle Hospitality

Rank

Region

Popular alternatives

#2 of 14

Asia Pacific

94% (398)

Oracle Hospitality

Asia Pacific

94% (398)

#2 of 14

Oracle Hospitality

Rank

Country

Popular alternatives

#2 of 3

Vietnam

95% (24)

Oracle Hospitality

Vietnam

95% (24)

#2 of 3

Oracle Hospitality

Full 2025 Property Management Systems Survey Findings

CiHMS - Q4 '25 Property Management Systems Survey Insights

By hotel size

CiHMS is ranked #45 of 74 for Small in Property Management Systems 8 reviews, 94% recommend Popular alternatives: Cloudbeds, Mews, HOTELTIME and 70 others

CiHMS is ranked #20 of 43 for Mid-sized in Property Management Systems 31 reviews, 96% recommend Popular alternatives: Mews, Oracle Hospitality, HOTELTIME and 39 others

What Medium hotels report is that CiHMS’s Property Management Systems provide a flexible, customizable solution that efficiently supports day-to-day operations and integrates well with F&B and room functionalities, making it generally a strong fit for hotels with moderate operational complexity and resource considerations. The system's user-friendly interface and robust support services align well with the needs of Medium hotels, which often prioritize ease of implementation and the ability to perform a range of tasks fluidly across departments. However, certain areas such as real-time POS integration and customizable reporting require enhancement to better meet the dynamic needs of this hotel segment.<ul><li>**Key Findings:**</li><li>**Customization and Flexibility:** Medium hotels benefit from CiHMS's ability to adapt to their diverse operational needs, allowing for tailored solutions that align with specific workflows and guest services.</li><li>**Integrated F&B and Room Management:** The seamless connection between F&B operations and room management is crucial for reducing billing errors and enhancing guest experience, critical in hotels where dining services complement lodging offerings.</li><li>**Responsive Support and Training:** The presence of a supportive, 24/7 customer service team is highly valued, especially in environments where staff turnover or training new employees is a regular challenge.</li></ul><ul><li>**Pros:**</li><li>**Comprehensive Feature Set:** The system offers capabilities that cover a broad spectrum of hotel operations, from booking and check-in to housekeeping and billing, enhancing overall efficiency.</li><li>**User-Friendly Interface:** The intuitive design reduces training time and facilitates quick adoption by staff, essential in resource-constrained Medium hotel settings.</li><li>**Cloud-Based Access:** Remote access and the elimination of server maintenance concerns align with resource-stretching strategies frequently employed by Medium hotels.</li></ul><ul><li>**Cons:**</li><li>**Need for Enhanced Reporting:** Medium hotels seek more customizable reporting tools to gain better insights into performance and optimize operations.</li><li>**Interface and Usability Challenges:** The system can be less intuitive for beginners, potentially leading to extended training times and initial usability hurdles.</li><li>**Potential System Lag:** During peak periods, such as high-volume check-in/check-out times, system speed may decline, affecting operational fluidity.</li></ul>

CiHMS is ranked #4 of 20 for Large in Property Management Systems 43 reviews, 99% recommend Popular alternatives: Oracle Hospitality, HOTELTIME, Mews and 16 others

What Large hotels report is that CiHMS's Property Management Systems (PMS) offers robust support and comprehensive features necessary to handle complex operations effectively, but improvements are desired in user interface customization and system speed during high-traffic times. Large hotels appreciate the seamless integration across departments, such as sales, reservations, and front office, which is crucial for their operational complexity and need for real-time data access. However, while customer support is consistently praised, customizability in reporting and enhanced mobile functionality are areas identified as needing enhancement to better fit the operational demands and strategic decision-making of larger establishments.<ul><li>The 24/7 customer support and seamless integration across hotel departments are crucial in managing the complex workflows and reducing miscommunications in large hotel operations.</li><li>Although the interface is user-friendly, large hotels require more customizable reports and dashboards to cater to diverse departmental needs and assist in strategic decision-making processes.</li><li>Large hotels face challenges with system speed and performance during peak operational hours, indicating a need for increased stability and optimization to handle the high traffic.</li></ul>**Pros:**1. Comprehensive support channels are available 24/7, catering to the diverse and continuous assistance large hotels require.2. Advanced integration of departments like reservations, sales, and front office enhances operational efficiency, meeting the needs of complex structures typical in large hotels.3. The system's cloud-based accessibility ensures real-time data processing capabilities that are essential for the strategic agility demanded by large hotel chains.**Cons:**1. Reporting tools need improvements in customizability and real-time data filtering to meet the nuanced analytical and decision-making needs of large hotels.2. Performance speed during peak operational hours can lag, potentially affecting guest experiences and operational fluidity common to large hotels.3. The mobile functionality is noted as needing enhancement, as large hotels benefit greatly from robust mobile solutions to manage operations on the go across expansive properties.

By hotel type

CiHMS is ranked #10 of 40 for Luxury Hotels in Property Management Systems 83 reviews, 99% recommend Popular alternatives: Oracle Hospitality, HOTELTIME, Cloudbeds and 36 others

CiHMS is ranked #16 of 25 for Vacation Rentals & Villas in Property Management Systems 19 reviews, 100% recommend Popular alternatives: Cloudbeds, eviivo, Mews and 21 others

CiHMS is ranked #7 of 15 for RV Parks & Campgrounds in Property Management Systems 18 reviews, 100% recommend Popular alternatives: Oracle Hospitality, HOTELTIME, Mews and 11 others

By region

CiHMS is ranked #6 of 14 for Asia Pacific in Property Management Systems 117 reviews, 98% recommend Popular alternatives: Oracle Hospitality, Cloudbeds, HOTELTIME and 10 others

By country

CiHMS is ranked #1 of 3 for Vietnam in Property Management Systems 115 reviews, 98% recommend Popular alternatives: Oracle Hospitality, Cloudbeds

Compare CiHMS to Top Alternatives

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Oracle Hospitality

Property Management Systems

4.6 (761 REVIEWS)

OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation

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Property Management Systems

4.6 (234 REVIEWS)

WebRezPro™ is a powerful, cloud-based property management system designed for properties of all types and sizes.

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Stayntouch

Property Management Systems

4.6 (352 REVIEWS)

Mobile Checkin, Selfservice Kiosk, Advanced Multi Property Functionality and the most user friendly screens out there!

View top CiHMS alternatives

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CiHMS Integrations

Company	Functionality
SiteMinder 93% recommended by 2706 hotels	Booking Engine
This integration hasn’t been verified by RateGain yet. RateGain 94% recommended by 577 hotels	Rate Shopping
This integration hasn’t been verified by CiHMS yet. Exely 98% recommended by 128 hotels
This integration hasn’t been verified by CiHMS yet. Otelier 90% recommended by 102 hotels
DerbySoft 96% recommended by 13 hotels	Hotel Metasearch Management Software
This integration hasn’t been verified by Booking.com yet. Booking.com 10% recommended by 1 hotels
This integration hasn’t been verified by Google yet. Google 0% recommended by 0 hotels	Direct Booking Tools

Support

Verified Support

CiHMS has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification Help Center Product Updates

2026

Learn more about the GCSC Certification

Request a Quote

HT Score

78/100

Recommended

98%

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