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Mews PMS
4.6 (869 REVIEWS)
HT Score
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Mews PMS
Ranked 2 (out of 340) in Property Management Systems
The complete cloud hospitality platform
93% recommended by 767 hotels
Bell - AI powered product analyst
I analyzed all of Mews’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Mews is a cloud-based hotel management software that enhances operational efficiency and guest satisfaction by automating tasks like reservations, billing, and guest communications. It integrates seamlessly with third-party tools, providing a centralized solution for dynamic pricing, inventory management, and real-time data access. While it streamlines front desk and housekeeping operations, some users note challenges with billing complexity and reporting flexibility. Overall, Mews supports increased revenue and improved customer experience for hotels of all sizes.
Partners say
Industry experts recommend Mews for its transformative impact on modern hotel management. It's highlighted for its robust automation processes that minimize operational overhead, and a truly open API allowing seamless integrations across a broad tech ecosystem, making it highly adaptable. The Mews Marketplace is noted as a standout feature, offering over 1,000 integrations. While some mention occasional bugs, the swift resolution ensures that guest experiences remain superior. It’s ideal for hoteliers aiming for efficiency and scalability.
Camila, Katarzyna, Miguel and 112 others
Read their recommendationsWhat Types of Hotels Mews is Popular For
Size
33 | X-Small (1-9 room)
171 | Small (10-24 room)
397 | Mid-Sized (25-74 room)
235 | Large (75-199 room)
98 | X-Large (200+ room)
Country
125 | France
123 | Netherlands
88 | Spain
84 | United States
79 | United Kingdom
72 | Germany
41 | Switzerland
36 | Belgium
24 | Canada
24 | Italy
24 | Czech Republic
22 | Australia
20 | Austria
20 | Portugal
16 | Norway
13 | Denmark
12 | Sweden
11 | Finland
8 | Japan
8 | New Zealand
6 | Georgia
5 | Malta
5 | South Africa
5 | Morocco
5 | Hungary
5 | Colombia
5 | Ireland
4 | Peru
4 | Singapore
4 | Mexico
3 | Indonesia
3 | Slovakia
3 | Greece
2 | Iceland
2 | India
2 | Costa Rica
1 | Ecuador
1 | Uruguay
1 | Honduras
1 | Poland
1 | Estonia
1 | Saint Kitts and Nevis
1 | Philippines
1 | Russian Federation
1 | Egypt
1 | Bulgaria
1 | United Arab Emirates
Type
516 | Boutiques
329 | City Center Hotels
266 | Bed & Breakfast & Inns
243 | Limited Service & Budget Hotels
241 | Luxury Hotels
185 | Branded Hotels
175 | Airport/Conference Hotels
171 | Hostels
135 | Extended Stay & Serviced Apartments
116 | Resorts
53 | Vacation Rentals & Villas
18 | Motels
18 | RV Parks & Campgrounds
8 | Casinos
Region
731 | Europe
112 | North America
30 | Oceania
18 | Asia Pacific
14 | South America
10 | Africa
8 | Middle East
1 | Central America
Category
869 | Property Management Systems
155 | Hotel Restaurant POS Systems
Didn’t find what you were looking for?
What is Mews?
Founded in 2012 | Headquarters in Amsterdam (Netherlands) | 1375 employees
Mews PMS is a cloud-based property management system designed to streamline hotel operations and enhance guest experiences through intuitive features and automation. It simplifies tasks such as end-of-day reconciliations, bookings, and property management, making daily operations more efficient. The platform’s user-friendly interface and robust API enable seamless integration with third-party systems, ensuring customization to fit your hotel’s specific needs. With a high-converting booking engine and a mobile app for managing operations on the go, Mews helps optimize both front and back-office tasks, ultimately boosting operational efficiency and guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Mews products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Mews Reviews Analyzed: 168
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Mews Expert Recommendations Analyzed: 106
Read expert recommendationsDescription provided by Mews
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Mews's Provided Description:
"From booking to check-out and everything in between, Mews Hospitality Cloud offers innovative solutions and advanced technology in one integrated platform so you can meet and exceed the needs of today’s guests and staff."
FAQs
Mews PMS Alternatives
Not sure if Mews is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Reservation solutions that boost efficiency
Reservation solutions that boost efficiency
Simpler for staff and seamless for guests - Mews replaces legacy manual, time-consuming processes with at-a-glance dashboards that let staff work more efficiently and automation that optimizes room assignments in one click.
Maximize profit with flexible rate management
Maximize profit with flexible rate management
Set your rates. Set your rules. Set your products, segments, and more. Then, optimize as often – or as little – as you need so you can increase profit and occupancy. Mews enables you to easily adjust and optimize rates for one property or an entire portfolio.
Empower your staff to focus on guests
Empower your staff to focus on guests
Give guests the experience they want. Digital solutions take the friction out of every touchpoint from booking to upsells and check-in to check-out. Mews lets you give guests more options, so they spend less time waiting in line and more time enjoying your property.
Monetize more spaces and watch your profit grow
Monetize more spaces and watch your profit grow
You go beyond rooms and automate bookings for everything from parking spots to co-working spaces. From hourly to monthly bookings, we make it easy to increase ancillary revenue.
Stay informed with detailed data and insights
Stay informed with detailed data and insights
Data and reporting from Mews give you the insights you need to understand your business. Customize a variety of detailed reports for the information that matters to you. See where you’re doing well and where you can improve.
Make every payment fast and secure
Make every payment fast and secure
Mews Payments makes processing payments at your property fast, seamless and secure. Our integrated payment gateway automates payment tasks to save time, increase security and improve the guest experience.
800+ integrations. No connection fees.
800+ integrations. No connection fees.
Need an application? Chances are, we’ve got it. Whatever your business needs, design your own tech stack with the hospitality apps in Mews Marketplace. And with no integration fees, the opportunities for optimization are endless.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Self-serve Kiosk
Contactless Check-in
Give guests the fast, frictionless experience they want from the moment they step foot in your door. Mews Kiosk redefines a convenient self-check-in – and out – experience. And while guests get the experience they want, you get the revenue lift you need.
Hotel booking engine
Booking Engine
Give guests an easy way to book with you and watch your direct bookings – and your profit – go up. Mews Booking Engine lets guests find, book, and personalize their stay quickly and securely.
Guest Portal
Hotel Guest Apps
Today’s digital generation wants to be able to self-serve. Give them the quick, contactless solutions they’ve come to expect with digital concierge software from Mews.
Payments Terminals
Payments Processing Software
One small machine. Lots of big benefits. Simplify and secure payments with payment terminals that integrate directly with your Mews PMS and POS.
Multi-property management
Property Management Systems
Scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Centralize tasks, eliminate repetition, remove the risk of errors and discover maximum efficiency and time.
Housekeeping
Housekeeping Software
Put an end to slow, manual room status updates with simple, mobile, streamlined housekeeping software, fully integrated with your PMS.
Digital Key
Hotel Keyless Entry Systems
Digital Key allows guests to go to their room without stopping to talk to staff – saving time for everyone. Our contactless check-in technology means no waiting in line, no plastic keycards, and no delays.
Mews Reviews Summary
Ease of Use
4.7/5
Customer Support
4.3/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Mews PMS is the #1 most trending product in the Property Management Systems category (out of 340) and the #21 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMews has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Mews as the #1 Property Management Systems provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Mews Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Want to find out if Mews is the best fit for your hotel?
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Hotelier Rating
Looking for specific info?
9
Less management, more customer experience: Thank you Mews
Assistant Director from 50-74 room Boutique in Paris (France)
Verified
2 months ago
Mews is an incredibly smooth, modern, and intuitive PMS. It truly simplifies the lives of hotel teams: everything is centralized, clear, fast, and automated. Check-ins are easier, reservation management is smarter, integrations are powerful, and overall hotel visibility is complete. It's a tool that saves time, prevents errors, and allows y...
France
France
Assistant Director
Mid-Sized Hotel
10
Software designed to make you happy!
Directrice from 100 to 199 room Limited Service & Budget Hotel in Besancon (France)
Verified
2 months ago
Mews is a hotel management software that's easy to use on a daily basis. The interface is clear, modern, and user-friendly, allowing us to adapt quickly, even without complex training. Managing reservations, guests, and billing is smooth and well-organized, saving valuable time every day. The automations are particularly appreciated, especi...
France
France
Directrice
Large Hotel
10
A PMS that actually lightens the workload
Distribution from 10 to 24 room City Center Hotel in Athens (Greece)
Verified
2 months ago
Mews makes daily hotel operations feel much smoother. It cuts out a lot of manual work and keeps the team focused on guests instead of admin tasks.
Greece
Greece
Distribution
Small Hotel
10
Exceptional!
Receptionist from 100 to 199 room Boutique in Mestre (Italy)
Verified
2 months ago
We switched to Mews from another management system at the beginning of the year, and we're more than happy we did. Mews has streamlined our workflow, and it's impossible to imagine doing without it now. Automatic assignments and exchanges have made our workflow much faster, freeing up more time to better meet our guest requests. The Mews te...
Italy
Italy
Receptionist
Large Hotel
10
Simplified financial management - Quick start
Director from 100 to 199 room in Paris (France)
Verified
2 months ago
Mews makes transaction management easier. The interface is user-friendly and allows you to easily find details of a reservation.
France
France
Director
Large Hotel
8
Great expirience.
GM from 10 to 24 room Bed & Breakfast & Inn in Napa (United States)
Verified
2 months ago
Very easy to use, manager-friendly, and straight to the point. We run our daily operations through this PMS and it’s made everything more efficient and organized. I’m even leaving this review directly from within the system, which shows how simple and intuitive it is. Easily the best PMS we’ve used.
United States
United States
GM
Small Hotel
10
PMS is very effective
Director from 100 to 199 room City Center Hotel in Le Mans City (France)
Verified
2 months ago
Mews is an intuitive and user-friendly solution. Check-in and check-out are quick and easy, greatly simplifying day-to-day management. Its real strength lies in the AI support, always available to efficiently answer numerous questions. A modern and practical tool that truly simplifies the user experience.
France
France
Director
Large Hotel
8
Effectiveness and Efficiency
Revenue & Online Distribution from 50-74 room Bed & Breakfast & Inn in Milano (Italy)
Verified
2 months ago
Having a "unique" product that combines beds and private rooms, Mews is a very functional tool and very simple to work with.
Italy
Italy
Revenue & Online Distribution
Mid-Sized Hotel
10
Alright.
Director from 75-99 room in Divonne-les-Bains (France)
Verified
2 months ago
It is very easy to use: we can work on multiple pages without having to leave the current activity .
France
France
Director
Large Hotel
10
The next-generation PMS!
Assistant General Manager from 100 to 199 room in Juvignac (France)
Verified
2 months ago
What I prefer are the latest, next-generation tools.
The dashboard is highly efficient and well-designed.
I also like the room calendar; it’s intuitive and easy to use.
France
France
Assistant General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Mews is a modern and intuitive PMS that truly simplifies hotel operations. The tool centralizes key processes, automates repetitive tasks, and provides a clear and immediate view of business activity. Integration with Lightspeed is seamless and reliable, enabling comprehensive full-revenue management. Hoteliers gain in productivity, speed of execution, and an enhanced experience for both their staff and guests.
Showing all answers to: "What does this product or service do well?"
Mews is a modern and intuitive PMS that truly simplifies hotel operations. The tool centralizes key processes, automates repetitive tasks, and provides a clear and immediate view of business activity. Integration with Lightspeed is seamless and reliable, enabling comprehensive full-revenue management. Hoteliers gain in productivity, speed of execution, and an enhanced experience for both their staff and guests.
Working alongside MEWS has been a consistently positive experience, both for us and for the customers we support together. Their PMS is modern, intuitive and built with an openness that makes integrations genuinely smooth. Our joint clients often comment on how seamless the connection feels with data flowing reliably and in real time. The MEWS team is collaborative, responsive and genuinely invested in solving customer challenges, which makes partnership work easy. We especially appreciate their clear API structure and developer-friendly approach which reduces friction during implementation.
From a hotel’s point of view, MEWS brings operational efficiency and simplicity and from our point of view, they’re a partner who elevates the combined value we deliver. We see MEWS as a strong, forward-thinking PMS that integrates exceptionally well with complementary hotel tech solutions like ours.
Mews is quick to implement, easy for hotel teams to learn, and very partner-friendly. Its open APIs and large integration ecosystem make building and maintaining integrations smooth. Operations become more automated and efficient, so hotels see value fast. Overall, it’s a modern, reliable platform that reduces friction for partners and creates plenty of room to add value.
Mews connects hotels to over 1,000 integrations via an open Marketplace and APIs,
allowing seamless pairing with third-party tools. This enables properties to fully customize their tech stack, optimize workflows, and scale effortlessly
Mews is a great partner and PMS highly loved by many of our customers globally! We also have a very strong integration together with Mews, helping hoteliers really elevate and personalize their entire guest journey.
Question:
What differentiates this product or service from the competition?
Answer:
Mews stands out for its modern approach and the quality of its integration. Its flexibility, rapid deployment, and partner ecosystem make it a highly scalable solution. The user experience is particularly well-designed, and their team is distinguished by its professionalism, responsiveness, and constant commitment to continuous improvement.
Showing all answers to: "What differentiates this product or service from the competition?"
Mews stands out for its modern approach and the quality of its integration. Its flexibility, rapid deployment, and partner ecosystem make it a highly scalable solution. The user experience is particularly well-designed, and their team is distinguished by its professionalism, responsiveness, and constant commitment to continuous improvement.
What truly differentiates MEWS from the competition is their commitment to building a PMS that is both deeply modern and genuinely open. While many PMS platforms still rely on legacy structures, MEWS stands out with its clean API architecture and a developer-first mindset that makes integrations refreshingly straightforward.
From our perspective as a partner, their transparency and documentation dramatically reduce onboarding effort and speed up time to value for hotels. Their interface is intuitive not just for hoteliers but also for guests which sets them apart in user experience. MEWS also innovates quickly, consistently rolling out enhancements that reflect real operational needs. Another key differentiator is their collaborative culture - MEWS treats partners as an extension of their ecosystem not just an add-on. Any new capabilities or innovations we bring from the market and our customers, MEWS is always ready to discuss and implement with us provided it truly enhances value to the customer.
Altogether, these qualities make MEWS one of the most forward-thinking and partner-friendly PMS providers in the market.
Mews it’s built entirely in the cloud offering scalability and mobile-first access. Its open-integrations marketplace, zero connection fees for partners, and support for non-room revenue streams (like parking, memberships, coworking) make it very valuable for hotels. With a modern UX and strong brand recognition, it offers partners a simpler, smarter platform to build on compared to older alternatives.
Mews provides an open Marketplace with 1,000+ integrations to other best in breed tech providers and provides flexible easy to use APIs, letting hotels instantly connect, customize, and scale their tech stack to fit changing operational demands.
Mews stands out from the competition thanks to its extremely intuitive, user-friendly interface. Where other PMSs feel outdated or overly complex, Mews focuses on clear workflows and seamless navigation, making it easy for teams to get up and running quickly and work more efficiently.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Mews is an excellent choice if you're looking for a modern, agile solution designed to scale with your needs. Take the time to explore the possible integrations with your preferred tools: they'll save you valuable operational time.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Mews is an excellent choice if you're looking for a modern, agile solution designed to scale with your needs. Take the time to explore the possible integrations with your preferred tools: they'll save you valuable operational time.
If I could give one piece of advice to a hotelier considering MEWS, it would be to fully embrace the flexibility and automation it offers. Don’t just replace your PMS, take the time to rethink your operational workflows around what MEWS enables. Hoteliers who get the most value are the ones who lean into its automation, guest-facing tools and open ecosystem.
Make sure your team is prepared for a modern, cloud-based way of working. Lean on MEWS’ strong onboarding resources, they make the transition far smoother than many competitors. If you invest a bit of time upfront, MEWS will pay it back many times over through efficiency, better guest experiences and smoother operations.
Make sure you take full advantage of everything Mews and their partner ecosystem can automate. The hotels that get the most value are the ones using Mews to streamline check-in, payments, housekeeping, and non-room revenues. If you embrace the workflows, you’ll quickly see the value and free up your team to focus on guests instead of admin.
Prioritize integration: explore the Marketplace and connect essential tools early. Mews’
open APIs let you build a tech stack unique to your property, ensuring smooth operations that grow with your needs.
Think beyond replacing your PMS. Mews is strongest when you treat it as the backbone of your entire tech ecosystem. Take advantage of the integrations, the analytics, and the automation to modernize operations across your property.
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The Hotels Maker
Annika Ylem
Co-founder
@
GuestJoy
Gary Torres
VP Global Delivery
@
Duetto Research
Jonathan Mikaelsson
Product Expert
@
Trivec Systems
Yaniv Holzer
COO
@
EasyWay
Christopher Hovanessian
CEO
@
Whistle Messaging, Inc.
Philippe Nicolet
Sales Lead
@
Pace
Minna Vaisanen
Vice President, Customer Success
@
Pace
Stuart Dickinson
Partnerships Coordinator
@
GuestRevu
Tony Loeb
Co-fondateur
@
Experience Hotel
Christoph Irving
Head of Partnerships
@
RoomPriceGenie
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Mews Integrations
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