myCloud Hospitality PMS

4.5 (101 REVIEWS)

HTR Score icon
HT Score  
69 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

myCloud Hospitality PMS

Ranked 29 (out of 340) in Property Management Systems

mycloud is a hospitality IT platform helping hoteliers manage their properties anywhere, anytime and over any device. mycloud not only help hoteliers manage their property in a better way but also helps them optimize revenues and improve guest services and hotel reputation.

myCloud Hospitality PMS has 0 reviews from United States so we’re unable to verify that they operate in your local market.

Bell avatar Bell - AI powered product analyst

I analyzed all of myCloud Hospitality PMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like mycloud PMS for its robust cloud-based capabilities, easy integration with OTAs and other tools, and detailed reporting features. It significantly improves operational efficiency, enhances guest satisfaction, and boosts revenue by streamlining various tasks seamlessly. However, some users note the need for a mobile app and occasional system slowness due to internet dependency. Overall, it offers a comprehensive and innovative solution tailored to the needs of modern hospitality businesses.

What Types of Hotels myCloud Hospitality PMS is Popular For

Size

1 | X-Small (1-9 room)

28 | Small (10-24 room)

55 | Mid-Sized (25-74 room)

13 | Large (75-199 room)

4 | X-Large (200+ room)

Country

91 | India

2 | Thailand

1 | Canada

1 | Chile

1 | United Arab Emirates

1 | Ecuador

Type

49 | Luxury Hotels

48 | Boutique Hotels

43 | Resorts

35 | Branded Hotels

31 | Airport/Conference Hotels

28 | Bed & Breakfast & Inns

26 | Limited Service & Budget Hotels

21 | City Center Hotels

2 | Extended Stay & Serviced Apartments

2 | RV Parks & Campgrounds

1 | Hostels

1 | Motels

1 | Vacation Rentals & Villas

Region

93 | Asia Pacific

2 | South America

1 | North America

1 | Middle East

Category

101 | Property Management Systems

What is myCloud Hospitality PMS?

Founded in 2022 | Headquarters in London, UK | 130 employees
myCloud Hospitality PMS is a cloud-based property management system designed specifically for small and medium-sized hotels and chains. This robust platform helps hoteliers manage operations efficiently by automating numerous processes. It enables seamless integration with OTAs, payment processing, CRM, booking engines, and more, providing a complete ecosystem for hotel management. With detailed reporting features, myCloud Hospitality PMS significantly enhances operational efficiency, guest satisfaction, and revenue. The platform also offers advanced features like contactless check-in, digital payments, and mobile keys, allowing guests to manage their stay entirely through their mobile phones.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of myCloud Hospitality PMS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by myCloud Hospitality PMS

FAQs

Capabilities

Comprehensive Digital Cloud Hotel Management System

Single Hospitality Technology Platform

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

myCloud Hospitality PMS Reviews Summary

4.5
Very Good
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, myCloud Hospitality PMS is the #20 most trending product in the Property Management Systems category (out of 340) and the #420 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

myCloud Hospitality PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
69 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

myCloud Hospitality PMS Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

MyCloud Hospitality PMS Average MyCloud Hospitality PMS

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Q4 '25 Property Management Systems Survey Insights

Last updated: Q4 2025
Is myCloud Hospitality PMS a good fit for your hotel?

Small
89% (593)
#1 of 74
<p>**Summary:** What Small hotels report is that Cloudbeds’ Property Management Systems are highly intuitive and user-friendly, significantly aiding their operational efficiency and resource management. Many small hoteliers praise its comprehensive integration capabilities, which streamline workflows, reduce human errors, and enhance guest experiences. However, the need for more robust mobile functionality and improved reporting features suggests that Cloudbeds is a mostly strong fit but leaves some room for refinement to better accommodate the operational complexity and limited resources typical of small hotels.</p><p>**Key Findings:**</p><ul><li>**Ease of Use:** Small hotels emphasize that Cloudbeds is easy to learn and intuitive, which is crucial given their limited staff and training capabilities. This ease reduces the training burden and increases operational efficiency.</li><li>**Integration and Automation:** The platform’s ability to seamlessly integrate with multiple OTAs and automate routine tasks is particularly beneficial for resource-constrained environments, allowing small properties to manage various functions without needing multiple software solutions.</li><li>**Customer Support:** Responsive and knowledgeable support is often highlighted, providing much-needed reassurance and problem-solving assistance, especially critical for smaller operations without dedicated IT staff.</li></ul><p>**Pros:**</p><p>1. **Comprehensive All-in-One Solution:** Cloudbeds consolidates necessary tools such as reservation management, housekeeping, revenue management, and a channel manager, reducing the need for multiple systems and simplifying daily operations.</p><p>2. **Enhanced Guest Experience:** Features such as automated communication and room assignment enhance the guest experience by improving check-in efficiency and personalization.</p><p>3. **User-Friendly Interface:** For small properties with limited staff and time for extensive training, Cloudbeds’ intuitive design allows new users to adapt quickly, minimizing disruption.</p><p>**Cons:**</p><p>1. **Limited Mobile App Functionality:** Many small hotels express the need for improved mobile features to allow for better on-the-go management, which is crucial for smaller teams often handling operations away from a desk.</p><p>2. **Reporting Customization:** Small properties note a lack of advanced customization in reporting, which is vital for them to tailor insights to their specific business needs and strategies.</p><p>3. **Pricing Structure Concerns:** Some reviews mention the cost of additional features, which can be prohibitively expensive for small hotels already operating under tight budgets.</p>
Mid-sized
92% (396)
#1 of 43
<p>What Medium hotels report is that Mews’s Property Management System (PMS) excels in offering a modern, intuitive interface and strong integration capabilities that cater to their operational complexity and resource constraints. Medium-sized properties appreciate Mews for its robust automation features, which significantly streamline workflows and enhance the guest experience without requiring extensive staff resources. However, there are noted areas for improvement, such as more intuitive reporting options and enhanced group management features, which are crucial for properties striving to optimize operations and maintain efficiency.</p><p>**Key Findings:**</p><ul><li>**User-Friendly Interface:** Medium hotels value Mews&#039;s clear and modern dashboard, which minimizes training time and operational errors, aligning well with their need for efficiency and ease of use amid limited staffing.</li><li>**Automation and Integration:** The system&#039;s capacity for automating processes such as check-ins, billing, and reservations, alongside strong integration options, enables Medium hotels to enhance their operational workflows and focus on delivering superior guest experiences without overextension of existing resources.</li><li>**Intuitive Onboarding:** Although the onboarding process is often praised as straightforward, the flexibility for customization and a transparent overview of the setup process are critical areas where Medium hotels see room for improvement.</li></ul><p>**Pros for Medium Hotels:**</p><p>1. **Operational Efficiency:** Mews automates routine tasks, freeing staff to prioritize guest interactions, which is vital for properties where staff multitask across roles.</p><p>2. **Scalability and Growth:** The PMS offers extensive integration options, supporting medium-sized hotels in scaling operations with potentially expanding service offerings or property acquisitions.</p><p>3. **Adaptability:** Its cloud-based infrastructure and user feedback-driven updates ensure Mews evolves with the needs of its users, aligning with the dynamic requirements of Medium hotels.</p><p>**Cons for Medium Hotels:**</p><p>1. **Report Customization:** Medium-sized properties would benefit from more personalized reporting capabilities to better handle diverse data insights and operational decision-making.</p><p>2. **Group Management Complexity:** The need for improved group booking processes reflects a gap for Medium hotels managing group reservations efficiently.</p><p>3. **Initial Setup and Support:** Despite positive reviews, some users note that initial setup and ongoing support could be more proactive to swiftly tackle the learning curve and technical challenges specific to Medium-sized operations.</p>
Luxury Hotels
92% (477)
#1 of 40
Limited Service & Budget Hotels
90% (344)
#1 of 44
Airport/Conference Hotels
92% (273)
#1 of 45
Asia Pacific
94% (398)
#2 of 14
India
96% (188)
#2 of 6
Full 2025 Property Management Systems Survey Findings

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MyCloud Hospitality PMS Reviews

Hotelier Rating

Excellent
84
Very Good
14
Average
3
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (28)
  • Mid-Sized (55)
  • Large (13)
  • X-Large (4)

Country

  • India
    India
    (91)
  • Thailand
    Thailand
    (2)
  • Canada
    Canada
    (1)
  • Chile
    Chile
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Ecuador
    Ecuador
    (1)

Region

  • North America
    North America
    (1)
  • Asia Pacific
    Asia Pacific
    (93)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (2)
10

MyCloud is a user friendly application, easy to learn, easy to use.

VP Revenue and Distribution from 500+ room City Center Hotel in Amritsar (India)

Verified
6 months ago
At BluSalzz, we use MyCloud PMS and POS at all our properties. Being Cloud based, you can log-in from anywhere, only you need internet connection. MyCloud has a great support team, available 24/7; ready to attend and trouble shoot, particularly Pratishtha Arora, who looks after our account has been great help. Team is very fast in on-boardi...
Country India
VP Revenue and Distribution
X-Large Hotel
9

Designed for Managers on the Move

Asst. front office manager from 50-74 room Branded Hotel in

Verified
6 months ago
myCloud PMS is a web-based system and access let us monitor bookings and revenue from anywhere. Their latest BI dashboards give real-time insights across properties.
Asst. front office manager
Mid-Sized Hotel
6

User-friendly product

Reservations and Distribution from 10 to 24 room Bed & Breakfast & Inn in Rambha (India)

Verified
8 months ago
The myCloud Hospitality PMS’s Support team is responsive and prompt. The training provided for their product was detailed and comprehensive.
Country India
Reservations and Distribution
Small Hotel
9

Great All-in-One Hospitality Suite

Club Manager from 10 to 24 room in Bengaluru (India)

Verified
8 months ago
We run a hotel + restaurant combo, and myCloud’s unified PMS, POS, club & Banquet helped us track performance across departments. Easy-to-use, with robust analytics and audit trails.
Country India
Club Manager
Small Hotel
9

Reliable Cloud-Based PMS with Great Features

Duty Manager from 10 to 24 room Branded Hotel in Ghewar (India)

Verified
9 months ago
We’ve been using myCloud PMS for over a year, and it keeps getting better. Being cloud-based means we can manage operations on the go. Support is prompt and knowledgeable. It's a solid platform for daily hotel management.
Country India
Duty Manager
Small Hotel
9

User-Friendly Interface with Comprehensive Features

Operation Manager from 10 to 24 room Resort in Shitlakhet (India)

Verified
10 months ago
myCloud PMS offers an intuitive interface that's easy to navigate. Managing rates is straightforward, and its synchronization with platforms like Booking.com and Agoda is seamless. The customer support is outstanding.
Country India
Operation Manager
Small Hotel
10

Robust Reporting and Real-Time Data Access

FOE from 50-74 room Resort in

Verified
10 months ago
The reporting capabilities in myCloud PMS are robust, providing various and valuable insights and data that have reduced the manual work we used to do.
FOE
Mid-Sized Hotel
10

Comprehensive Management with Continuous Improvements

Revenue manager from 10 to 24 room Bed & Breakfast & Inn in Mau Yaduvansh Pur (India)

Verified
10 months ago
myCloud PMS is a very complete all-in-one solution, super intuitive to use, and we see new features being released constantly.
Country India
Revenue manager
Small Hotel
9

Reliable Cloud-Based Solution for Modern Hotels

Resort Manager from 10 to 24 room Boutique in Thekkady (India)

Verified
10 months ago
myCloud PMS's cloud-based platform allows staff to access the system from any device with an internet connection, making it easy to manage reservations, room assignments, and other tasks on the go.
Country India
Resort Manager
Small Hotel
10

Easy to navigate software

Front Office Executive from 10 to 24 room Resort in Quito (Ecuador)

Verified
10 months ago
Highly recommendable, easy to use software, the trainings were easy to go, as well it's cloud software easy to use.
Country Ecuador
Front Office Executive
Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 11

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

mycloud PMS empowers hotels to provide exceptional digital guest experience through innovative technology solutions. It offers a comprehensive range of features and functionalities to enhance the hotel guest experience at every stage, from pre-stay to post-stay.

Question:

What differentiates this product or service from the competition?

Answer:

It's a fully integrated cloud-based hotel suite designed for digital transformation from operations to guest experience. With Power BI and a multitude of reports, mycloud PMS is one of the most intuitive solutions for business decisions. Their 24/7 support is excellent, offering assistance through multiple channels.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

mycloud PMS is well-suited for the needs of independent units and small-medium hotel chains. The best advice I can offer is to give their product a try! Their team is eager to accommodate you and tailor their solution to meet your needs via a plethora of configurations, parameters and advance controls the system offers.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 1 recommend
Recommended by
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Mehe Jabeen Vice President Customer Success @ KePSLA | RepRecom Solutions
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Prabh Kaur Business Development Manager @ Xperium
RecommendationAvatar
Vineet Chouhan Co Founder @ Xperium
RecommendationAvatar
Andrea Godinez-Andraca Regional Director @ Fornova
Are you a consultant or vendor that recommends myCloud Hospitality PMS? Leave a recommendation

myCloud Hospitality PMS Integrations

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Website Design
Amadeus

This integration hasn’t been verified by Amadeus yet.

Amadeus

85% recommended by 178 hotels

RFPs & Proposal Management Software
Blastness

This integration hasn’t been verified by myCloud Hospitality PMS yet.

Blastness

98% recommended by 149 hotels


Hospitality Solutions
Hospitality Solutions

86% recommended by 136 hotels

Hotel Reservations Software
Otelier
Otelier

90% recommended by 102 hotels

Business Intelligence
+2 more

Support

Unverified

myCloud Hospitality PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

90%

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