Blastness Business Intelligence

5.0 (21 REVIEWS)

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Blastness Business Intelligence

Unranked in Business Intelligence

Boost your accommodation's performance with data-driven insights

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What is Blastness?

Founded in 2004 | Headquarters in Roma (Italy) | 114 employees
Blastness Business Intelligence is a powerful data analysis platform designed to enhance revenue management and property management operations for hotels. It is divided into two main modules: CRS Business Intelligence and PMS Business Intelligence. The CRS Business Intelligence module allows you to monitor crucial metrics such as revenue, room nights, and average revenue based on check-in date, booking date, and sales channel. It features instant reporting for easy comparison of historical performance, helping you identify trends and make informed decisions swiftly. You can also receive valuable insights through convenient Excel reports and regular email updates. The PMS Business Intelligence module focuses on analyzing your hotel's overall performance using data from the property management system. It provides detailed reports on revenues, room nights, and average revenue by date of stay, with customizable segmentation tailored to your specific needs. This module helps you compare current performance against previous years and offers essential benchmarks for better context. In summary, Blastness Business Intelligence equips hoteliers with actionable insights for optimizing their strategies, leading to improved decision-making and enhanced operational success.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Blastness products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Blastness

FAQs

Capabilities

Unlock Comprehensive Sales Insights

Enhance Performance with Daily Trend Insights

Uncover KPI Trends with Snapshot CRS

Explore Booking Insights for Enhanced Conversions

Optimise Revenue Analysis with Instant Insights

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

Business Intelligence CRS

Business Intelligence
Unlock insights with CRS Business Intelligence. Analyze sales performance from Blastness CRS-linked channels: website, OTA/IDS, tour operator, GDS, CRO. Track revenue, room nights, and average revenue by check-in and booking date, and sales channel. Get monthly summaries, highlighting differences from budget and previous year. Monitor user requests on the booking engine, gauging demand pressure and booking window progress. Elevate revenue strategy effortlessly.

INCLUDED

PMS Business Intelligence

Business Intelligence
PMS Business Intelligence offers a suite of reports analyzing your hotel's performance, utilizing data from the management system. Evaluate revenue, room nights, and average revenue by stay date. Customize segmentation to fit your needs and compare with previous years' final balances or same date results. Gain actionable insights to optimize operations and enhance profitability.

INCLUDED

Blastness Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Blastness Business Intelligence is the #10 most trending product in the Business Intelligence category (out of 75) and the #331 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Blastness’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Blastness Pricing

Pricing Available By Request

Blastness has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Blastness Rankings

Last updated: Q4 2025

Niche rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Business Intelligence for Italy
#1 of 4
Best Business Intelligence for Small
#4 of 15
Best Business Intelligence for Europe
#4 of 14

Blastness Business Intelligence Rankings

By size
Best Business Intelligence for Small 100% recommended by 11 Small hotels
#4 of 15
What Small hotels report is that Blastness’s Business Intelligence product provides an intuitive and easy-to-use revenue management system that aligns well with their operational complexities and resource constraints. The integration of tools such as interactive dashboards, comprehensive analytics, and advanced rate shopping capabilities allows small hotels to enhance their pricing strategies, respond swiftly to market changes, and ultimately maximize revenue, making the suite a significant asset for this specific segment.**Key Findings:****Efficient Revenue Management:** Small hotels value the ease of use in Blastness's RMS, enabling staff without extensive revenue management backgrounds to manage pricing strategies effectively.**Integration and Support:** The suite offers a comprehensive and integrated set of tools that simplify workflows, coupled with exceptional support and strategic guidance from revenue consultants.**Market Intelligence:** Features like the 'Market' tool and rate shopping functionality provide critical competitive insights, which are vital for small hotels to maintain and improve their market positions.**Pros:****User-Friendly Interface:** The system's intuitive design allows hotels to navigate and utilize the RMS features efficiently without the need for specialized training, crucial for small hotels with limited resources.**Data-Driven Insights:** The availability of robust analytics and reporting tools helps small hotels make informed, strategic decisions to enhance revenue and operational efficiency.**Revenue and Conversion Boost:** Direct booking tools and automated forecasting capabilities drive increased revenue and improved booking conversions, aligning with the growth objectives of small hotels.**Cons:****Limited Forecasting Detail:** Some users mention the need for more detailed forecasting capabilities, which could affect the depth of strategic planning for hotels aiming for precision in their revenue management.**Integration Needs:** There is a desire for deeper integrations with other essential marketing platforms, highlighting a gap in creating a holistic approach to marketing and guest acquisition.**Continuous Improvement Required:** While largely satisfied, some users encourage ongoing software updates and feature enhancements to ensure the product continues to meet evolving market demands and remains competitive.
Full rankings
Best Business Intelligence for Mid-sized 99% recommended by 8 Mid-sized hotels
#12 of 19
What Medium hotels report is that Blastness's Business Intelligence product offers a strong fit due to its intuitive interfaces and robust revenue management tools, which are particularly crucial given the limited resources and operational complexity this segment often faces. The product's algorithmic and data-driven recommendations are valued for optimizing pricing strategies; however, Medium hotels note a need for greater customizability in reporting and reservation processes to better align with their specific workflows and constraints.**Key Findings:**The intuitive design of the central reservation system is ideal for staff with varying levels of experience, easing the management of workflows typically constrained by limited staffing resources.The S2 Algorithm's forecasting abilities provide data-driven insights, essential for Medium hotels to remain competitive without needing large analytics teams.A commonly voiced area for improvement is the desire for more customizable options in report generation and reservation processes to better reflect the diverse operational needs of Medium hotels.**Pros:****Intuitive Interfaces:** The user-friendly design reduces the learning curve for staff, an important feature given the typically limited training resources in Medium hotels.**Robust Revenue Management:** The system’s AI-driven recommendations help optimize pricing strategies by considering market demand and competitor pricing, which is crucial for maximizing revenue in resource-constrained environments.**Advanced Forecasting:** Precise forecasting tools support strategic decision-making, allowing Medium hotels to plan proactively despite limited data analysis capabilities.**Cons:****Limited Customization:** The current lack of customizable reporting options can restrict Medium hotels from tailoring data outputs to meet specific business insights and strategy needs.**Reservation Process Flexibility:** Hotels express a need for more customization within the reservation system to better accommodate their unique operational processes.**Competitor Comparisons:** While competitors' pricing data is available, the desire for deeper comparative insights indicates this area could better support strategic positioning efforts for this segment.
Full rankings
By type
Best Business Intelligence for Luxury Hotels 100% recommended by 6 Luxury Hotels hotels
#12 of 17
**Summary:**What Luxury hotels report is that Blastness’s Business Intelligence product is highly effective for enhancing revenue management, profit maximization, and strategic decision-making. The product's intuitive interface and professional support complement complex operational workflows and resource constraints typical of luxury settings, though there is room for more customization in notifications and personalization to meet the unique needs of luxury hotels.**Key Findings:****Data-Driven Decision Making**: Hotels praise the product for enabling sophisticated revenue strategies that increase profitability, a crucial concern for luxury hotels seeking to maintain high margins.**User Experience and Usability**: The system's ease of use streamlines complex reservation processes, crucial in luxury settings where guest expectations and service standards require seamless operations.**Support and Professional Development**: The support for revenue strategy and insightful reporting aligns with the needs of luxury hotels to stay competitive and innovate in revenue management.**Pros:**1. **Enhanced Revenue Management**: The system is lauded for its ability to facilitate effective revenue strategies, driving increased RevPAR, a critical metric for financial success in the luxury segment.2. **Intuitive Interface**: The user-friendly design of the central reservation system helps simplify intricate booking processes, essential for maintaining high service standards in luxury hospitality.3. **Professional Support & Consultancy**: Blastness provides valuable consulting services, assisting hotels in navigating complex market strategies which are vital for staying competitive in luxury markets.**Cons:**1. **Customization Limitations**: There is a need for more customizable alerts and notifications to better align with the specific operational needs of luxury hotels.2. **Limited Reporting in Certain Areas**: Some luxury hotels have expressed the need for broader reporting capabilities in areas such as SEO and social media, which are crucial for comprehensive digital strategy.3. **Need for Continuous Software Updates**: Users emphasize the importance of ongoing improvements and updates to the software to maintain cutting-edge features and best practices in a dynamic luxury market.
Full rankings
Best Business Intelligence for Limited Service & Budget Hotels 100% recommended by 7 Limited Service & Budget Hotels hotels
#9 of 16
What Limited-Service-Budget hotels report is that Blastness’s Business Intelligence product offers an effective suite of revenue management tools that enhance pricing strategies through data-driven decisions and real-time competitor analysis. This solution aligns well with the typical resource constraints and operational simplicity required by such properties, although some users express a desire for greater customization to fit specific operational needs better.Key Findings:The built-in revenue management system significantly boosts profitability by enabling data-driven decision-making, crucial for maximizing revenue with limited resources.The intuitive central reservation system aids staff training and onboarding, essential for hotels with high staff turnover or minimal training resources.The lack of customizable alerts, notifications, and reports can hinder full operational synergy, highlighting the necessity for flexibility in meeting unique property requirements.Pros:1. The solution provides comprehensive and actionable insights, empowering hoteliers to optimize pricing competitively while being resource-efficient.2. The ease of use of the central reservation system reduces the complexity of managing reservations, which is critical for limited-resource environments.3. The focus on disintermediation and revenue optimization strategies supports better RevPAR, vital for smaller hotels needing to maximize limited revenue streams.Cons:1. Limited customization options for alerts and notifications reduce the ability to tailor the system to specific operational workflows, which could streamline management further.2. The lack of in-depth SEO and social media strategic insights may limit broader marketing strategies that could complement revenue growth.3. Customization limitations in reporting features possibly hinder deeper competitive analyses, which could be advantageous for strategic positioning.
Full rankings
Best Business Intelligence for Bed & Breakfast & Inns 99% recommended by 7 Bed & Breakfast & Inns hotels
#13 of 17
What Bed-N-Breakfast hotels report is that Blastness's Business Intelligence product significantly enhances decision-making processes by providing an intuitive and user-friendly interface, crucial for establishments with limited technical expertise and resources. The software aligns well with the operational complexities and typical workflows of Bed-N-Breakfasts, offering comprehensive analytics and reporting tools to drive revenue management and booking strategies without requiring extensive training. However, while the solution offers substantial benefits, the need for more detailed forecasting features could be a limiting factor for hotels seeking deeper insights into revenue trends.**Key Findings:****Ease of Use:** Bed-N-Breakfast hoteliers appreciate the user-friendly interface and straightforward revenue management tools, conducive to their limited teams and need for simplicity.**Streamlined Revenue Management:** The software helps streamline processes, crucial for Bed-N-Breakfasts that often juggle multiple roles, improving both efficiency and revenue.**Actionable Insights:** The inclusion of interactive dashboards and comprehensive reports supports data-driven decision-making, matching the need for actionable insights in Bed-N-Breakfast settings.**Pros:**1. **Intuitive Interface:** The system's ease of use is ideal for hoteliers without a technical background, minimizing the learning curve and maximizing productivity.2. **Time Savings:** Automated revenue management features help Bed-N-Breakfast operators efficiently allocate limited resources by reducing the time spent on manual planning and budgeting.3. **Improved Conversion Rates:** Direct booking tools enhance conversion rates, increasing revenue without relying on third-party booking systems, which is critical for smaller establishments.**Cons:**1. **Limited Forecasting Detail:** The need for more detailed forecasting capabilities could hinder deep financial planning for those seeking precise projections.2. **Continuous Improvement Needs:** Hoteliers express a desire for ongoing updates to ensure the software remains competitive and fully meets evolving needs.3. **Potential for Over-simplicity:** While ease of use is a benefit, some hoteliers might find the system lacks advanced features required by more experienced revenue managers.
Full rankings
Best Business Intelligence for Boutique Hotels 100% recommended by 7 Boutique Hotels hotels
#15 of 19
What Boutique hotels report is that Blastness’s Business Intelligence product aligns well with their operational complexity by offering a robust Revenue Management System that enhances pricing strategy management and decision-making, crucial for their resource-constrained environments. However, there is room for growth in customizing alerts and expanding integrations with other marketing tools, which could further optimize workflows and improve holistic operational efficiency. This combination of current offerings and potential improvements makes it a tentative but promising fit for the boutique hotel segment.**Key Findings:****Effective Revenue Management:** Boutique hotels benefit from the sophisticated Revenue Management System that simplifies pricing strategies, crucial for maximizing profitability in a constrained-resource environment.**Integrated Support and Guidance:** The strong customer support and strategic guidance provided by Blastness consultants are highly valued, helping boutique hotels navigate the hospitality market and achieve sustainable growth.**Customization and Integration Needs:** The need for enhanced customization features and seamless integration with other marketing tools is critical for boutique hotels looking to refine operational workflows and align marketing efforts.**Pros:****User-Friendly Tools:** Blastness offers a suite of tools that are intuitive and improve overall management efficiency.**Comprehensive System:** The integrated approach of Blastness solutions streamlines multiple operations, essential for boutique hotels with limited staff.**Strategic Consultation:** Access to expert revenue consultants enhances strategic planning, especially for boutique hoteliers who might lack in-house expertise.**Cons:****Limited Customization:** The inability to extensively customize alerts and notifications can hamper the specificity required by boutique operations.**Integration Limitations:** Current integration capabilities with other marketing platforms may restrict comprehensive data-driven marketing strategies for boutique properties.**Complexity of Use:** Although powerful, the complexity of fully utilizing Blastness’s full suite can be daunting for boutique hotels with minimal technical resources.
Full rankings
Best Business Intelligence for Branded Hotels 100% recommended by 6 Branded Hotels hotels
#15 of 20
What Branded hotels report is that Blastness’s Business Intelligence product stands out for its user-friendly interface and the ability to generate insights and recommendations that significantly enhance revenue management strategies. Despite resource constraints and operational complexity, the product is well-regarded for driving profitability and offering intuitive tools that align with the structured workflows typical of Branded hotels. However, there is room for improvement in customizing features and expanding forecasting capabilities to better tailor solutions to each hotel's unique needs.Key Findings:Simple and accessible user interface allows staff with varying levels of expertise to efficiently manage reservations and revenue strategies, which is crucial for maintaining streamlined operations in Branded hotels.Highly regarded for its capacity to provide actionable insights that elevate pricing strategies, directly impacting profitability—one of the top priorities for Branded hotels.The system’s competitive pricing comparisons allow hotels to efficiently navigate market changes, thus addressing the complex operational landscape faced by Branded hotels.Pros:1. The ease of use of both the revenue management and reservation systems supports Branded hotels in overcoming staffing limitations and onboarding challenges.2. Offers invaluable insights and recommendations, aiding Branded hotels in optimizing pricing strategies and increasing revenue potential.3. Up-to-date rate shopper tool helps hotels stay competitive by monitoring competitors closely.Cons:1. Limited options for customizing alerts, notifications, and reports may restrict Branded hotels from tailoring solutions to their specific operational needs.2. The absence of advanced forecasting capabilities could hinder more strategic decision-making in revenue management.3. Additional insights or reports on SEO and social media strategies are needed to capitalize on digital marketing opportunities, which some Branded hotels find critical.
Full rankings
Best Business Intelligence for Resorts 99% recommended by 10 Resorts hotels
#9 of 15
What Resort hotels report is that Blastness's Business Intelligence product aligns well with their needs, thanks to its robust revenue management capabilities and user-friendly interface that accommodate their complex operations and limited resources. The system's ability to offer valuable insights and competitive pricing strategies supports typical Resort workflows by enhancing decision-making and profitability, though some users wish for more customization options in alerts and reports to further tailor the experience to their specific needs.**Key Findings:****Operational Complexity:** Resorts value the AI-driven revenue management system that adjusts for market demand and hotel placement, critical for managing diverse operations and extensive guest services.**Resource Constraints:** The ease of use is beneficial for Resorts, which often have staff from varied backgrounds, allowing for seamless integration without significant training overhead.**Feature Priorities:** The need for advanced and customizable forecasting tools is highlighted, reflecting Resorts' demand for precision in strategy formulation to accommodate long planning horizons.**Pros:****Data-Driven Insights:** The system offers invaluable insights and recommendations, directly impacting pricing strategies and profitability—essential for managing expansive Resort operations.**User-Friendly Design:** Even staff with limited revenue management experience find it intuitive, facilitating smoother workflows and efficient resource use.**Competitive Analysis:** The inclusion of a rate shopper feature allows Resorts to constantly benchmark against competitors, crucial for maintaining market position.**Cons:****Customization Limitations:** Some users desire more flexibility in customizing alerts and reports, which would help tailor the system closer to individual Resort needs.**Forecasting Details:** More detailed forecasting options are requested, indicating a need for more nuanced data analytics to support complex operational planning.**Alert System Options:** Improvement in alert system customization could enhance the ability to respond to specific market conditions promptly, vital for the dynamic pricing approaches Resorts undertake.
Full rankings
By region
Best Business Intelligence for Europe 100% recommended by 20 Europe hotels
#4 of 14
What Europe hotels report is that Blastness's Business Intelligence product provides essential tools to optimize revenue management and enhance operational efficiency, especially for hotels dealing with complex operations and constrained resources. Its intuitive systems, seamless integration of various tools, and powerful data insights offer a strong fit for European properties by facilitating strategic planning and effective decision-making processes. These attributes collectively help hoteliers maintain competitive pricing and boost revenue, although further customization options and integration with other platforms would make it even more effective for the unique needs of this market.**Key Findings:**The simplicity and intuitiveness of the system are crucial for European hotels, which often operate under strict resource constraints, allowing even less experienced staff to effectively utilize the tools for revenue management.Comprehensive insights into market trends and competitor pricing are highly valued, enabling hoteliers to adapt quickly to changes and maintain competitive pricing strategies.The integrated suite of tools, including direct booking enhancements and automated forecasting, supports hotels in streamlining typical workflows and maximizing revenue opportunities.**Pros:****User-Friendly Interface:** Critical for hotels with limited staff resources, the system is easy to use and doesn't require advanced revenue management expertise.**Competitive Market Analysis:** Provides robust market intelligence, helping European hotels stay competitive and strategically position their pricing.**Comprehensive Support and Integration:** The extensive support and integration of tools offer a holistic approach to hotel management and marketing needs, aligning with the complex operational demands of European hotels.**Cons:****Customization Limitations:** There is a need for more customizable options in reports and alerts, which can hinder the ability to tailor the system more specifically to individual hotel needs.**Integration with External Platforms:** Current integration with external marketing and operational tools is limited, which can affect the seamlessness of hotels' multi-platform strategies.**Detailed Forecasting Capabilities:** Although forecasting is a feature, some users desire more advanced capabilities, suggesting that enhancements in this area could provide more precise and actionable insights.
Full rankings
By country
Best Business Intelligence for Italy 99% recommended by 18 Italy hotels
#1 of 4
Full rankings

2

Success Stories

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References

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Blastness Reviews

Hotelier Rating

Excellent
21
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (7)
  • Mid-Sized (7)
  • Large (5)
  • X-Large (1)

Country

  • Italy
    Italy
    (18)
  • Greece
    Greece
    (1)
  • Macedonia
    Macedonia
    (1)

Region

  • Europe
    Europe
    (20)
10

Easy to use and intuitive

Revenue specialist from 75-99 room Bed & Breakfast & Inn in Golfo Aranci (Italy)

Verified
3 months ago
The central reservation system is very easy to use and intuitive, making it simple to manage reservations even for those without a lot of experience.
Country Italy
Revenue specialist
Large Hotel
9

Blastness the best choice for hotels and small Hotel group

General Manager from 50-74 room Bed & Breakfast & Inn in Viareggio (Italy)

Verified
4 months ago
Blastness is a company that offers to Hotel and/or small hotel groups the best solutions on the Italian market, particularly in terms of Business Intelligence, Booking Engine, and the possibility of signing a contract either with a fixed fee on all reservations generated through your website, or only on those for which Blastness carries out...
Country Italy
General Manager
Mid-Sized Hotel
10

A solid and ever-present partner, with effective tools and concrete support

General Manager from 10 to 24 room Boutique in Manduria (Italy)

Verified
5 months ago
I greatly appreciate the expertise and availability of the Blastness team, always ready to offer support and customized solutions. The digital tools are well-structured and provide a comprehensive and immediate overview of all aspects of the organization's performance, from performance to market trends. Market Intelligence is extremely usef...
Country Italy
General Manager
Small Hotel
10

A complete suite: Reservations, digital marketing, RMS

Operations Manager from 10 to 24 room Boutique in Rapallo (Italy)

Verified
5 months ago
- It is a technology partner that helps hotels intermediate sales. - It uses Artificial Intelligence (AI) algorithms and data analysis to optimize pricing. - Its system helps make the direct channel competitive with OTAs.
Country Italy
Operations Manager
Small Hotel
10

Outstanding Partner for Growth and Innovation

General Manager from 50-74 room Bed & Breakfast & Inn in Sicily (Islands of Sicily)

Verified
5 months ago
Blastness is a reliable and forward-thinking partner, always ready to support with tailored solutions and strategic insight. Their technology and team professionalism make a real difference in driving hotel performance.
Country Islands of Sicily
General Manager
Mid-Sized Hotel
10

The perfect blend of technology and human expertise.

Revenue manager from 10 to 24 room Boutique in Florence (Italy)

Verified
5 months ago
I’ve been using almost all the products and services that Blastness provides for hoteliers across several properties for many years now, from the CRM to the RMS, including the channel manager, rate shopper, marketing campaigns, and website development.Over all these years, Blastness has been an indispensable partner — not simply following u...
Country Italy
Revenue manager
Small Hotel
10

Game-Changer for Revenue Management and Online Presence

CEO from 10 to 24 room Limited Service & Budget Hotel in Canneto di Lipari (Italy)

Verified
5 months ago
Blastness has proven to be a genuine game-changer for our hotel's revenue management strategies and overall online presence. Their robust and efficient channel manager ensures that we effectively maximize our reach to potential guests across a multitude of online travel agencies and booking platforms, significantly increasing our visibility...
Country Italy
CEO
Small Hotel
10

Intuitive Technology Backed by Expert Support

CEO from 25-49 room Resort in Sicily (Italy)

Verified
5 months ago
The 'Blastness Suite' stands out for its remarkably intuitive design and user-friendly interface, especially the Revenue Management System which has greatly simplified the often intricate task of managing our various rate structures and promotions across different channels. This ease of use has freed up a significant amount of our valuable...
Country Italy
CEO
Mid-Sized Hotel
10

Review

Manager from 25-49 room Boutique in Sicily (Italy)

Verified
5 months ago
Blastness has truly streamlined our operations, offering a robust channel manager that ensures seamless, real-time updates across all our booking platforms, eliminating overbookings and maximizing occupancy. The 'Blastness Suite,' particularly the Revenue Management System component, has significantly simplified how we develop and implement...
Country Italy
Manager
Mid-Sized Hotel
10

Increased revenue thanks high converting Booking Engine with great upselling possibilities.

Owner from 50-74 room Bed & Breakfast & Inn in Corvara in Badia (Italy)

Verified
5 months ago
Thanks to the easy and seamless integration between Blastness and our PMS we have been able to manage our online distribution a lot better. We also managed to increase our direct bookings and overall revenue thanks to Blastness Booking Engine.
Country Italy
Owner
Mid-Sized Hotel
  • 1
  • 2
  • 3

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Support

Unverified

Blastness has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2026

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Recommended

98%

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