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SynXis Retailing
5.0 (2 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Blanka, Amanda, Audrey + 4 more experts recommend Hospitality Solutions
Read RecommendationsSynXis Retailing
Unranked in Upselling Software
From spa bookings to late checkouts — retail everything your hotel has to offer.
86% recommended by 139 hotels
IHG, JA Resorts & Hotels, Alila Resorts & 136 others
What is Hospitality Solutions?
Founded in 1960 | Headquarters in Southlake (United States) | 7910 employees
SynXis Retailing (by Sabre) is a powerful retail merchandising platform specifically designed for hotels. Leveraging predictive analytics and machine learning, it simplifies the process of offering room and non-room products tailored to guest preferences at the time of booking. By utilizing an attribute-based model, hotels can sell a variety of items including policies, goods, services, and experiences, all through direct channels. This not only enhances guest satisfaction by providing curated experiences but also boosts overall revenue by showcasing offerings that guests truly value. Integration into current hotel operations is seamless, making it a valuable addition for any hospitality business looking to optimize its retail strategies.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hospitality Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hospitality Solutions Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hospitality Solutions Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hospitality Solutions
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hospitality Solutions's Provided Description:
"SynXis Retailing is a merchandising solution designed for hotels, offering a user-friendly interface that simplifies retailing. With this solution, guests can purchase what they value —whether it's room-based offers or standalone experiences without a room reservation—all through a single attribute-based model. Hotels can retail anything from policies and goods to services and experiences directly through their own channels. Powered by predictive analytics and machine learning, the system suggests personalized, curated experiences at the time of booking, enhancing guest satisfaction and driving revenue growth. Go beyond simply filling rooms—deliver unique experiences that keep guests coming back for more."
FAQs
Capabilities
Personalized offer merchandising
Personalized offer merchandising
Use machine learning–powered predictive analytics to curate and suggest tailored ancillary services and experiences at relevant guest touchpoints.
A‑la‑carte upsell & bundling
A‑la‑carte upsell & bundling
Sell unlimited add‑ons—from meals and spa to event tickets—alongside room reservations before, during, and after stay.
Seamless offer fulfillment
Seamless offer fulfillment
Automate ancillary delivery via integrations (e.g., Nuvola ticketing), ensuring effortless fulfillment of guest purchases.
User-friendly retail dashboard
User-friendly retail dashboard
Empower staff with an intuitive interface that enables quick configuration and deployment of retail offers.
Revenue‑driven performance gain
Revenue‑driven performance gain
Drive measurable upsell: pilot hotels saw 53 % more experience bookings, 46 % more merchandise sold, and 35 % higher per‑room service revenue over 2019.
Features
Content Management
4/5 features
Customer Profiles
4/5 features
Guest Communication
4/5 features
Fulfillment & Payments
4/5 features
Analytics/Reporting
4/5 features
Multi-Prop Management
4/5 features
Other
0/1 features
Hospitality Solutions Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, SynXis Retailing is the #57 most trending product in the Upselling Software category (out of 64) and the #2467 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHospitality Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hospitality Solutions Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hospitality Solutions Case Studies
Hospitality Solutions doesn’t have any case studies available
References
"Sabre has helped us roll out a very ambitious Digital Marketing Strategy which has grown revenue from our website by close to 90% over a two year period. With their help we have not only increased website bookings, impacting our top line, but we have also grown the Cresta Hotels brand online."
Ngoni Katsamba
Group Digital and Brand Executive @
"After the success of Nuvola as a piloted program at our Wyndham Grand Clearwater Resort property, we were inspired to launch Nuvola at Wyndham Grand Orlando Resort Bonnet Creek. While our older program before Nuvola was satisfactory for day-to-day operations, Nuvola provides an all-encompassing suite of staff facing solutions that marries the back of the house to the front of the house, while simultaneously providing guests with easy-to-use communication features like Guest Chat texting. Overall, one of the main reasons we decided to partner with Nuvola was because their system is a single-destination program that has many additional features, which is more efficient for our complex, fast-paced operation."
Miggy Urena
Director of Rooms @
Wyndham Grand Orlando Resort Bonnet Creek
"SynXis Booking Engine offers us the design flexibility and conversion performance to drive growth in direct bookings across our properties globally. The team at Sabre has been collaborative and responsive to our needs. Their commitment to innovation is commendable and I highly recommend this product."
Joshua Haddadi
Senior Digital Solutions Manager @
OUTRIGGER Reef Waikiki Beach Resort
"During the height of the Covid-19 pandemic Springboard Hospitality took this opportunity to activate the chain level content management functionality within the SynXis CRS. This functionality has demonstrated benefits in improving forecast accuracy, streamlined reporting, PMS and RMS integration and scalable growth in our collection of hotels."
Brandon Standerfer
Corporate Director of Distribution @
Featured Customers
Hospitality Solutions doesn’t have any featured customers available
More Products by Hospitality Solutions
Hotelier Rating
Looking for specific info?
10
Great Support System
Resort Manager from 75-99 room Boutique in Carmel (United States)
Verified
8 months ago
The Sabre team has been excellent in helping us onboard the retailing feature for ancillary spend. Reservations system is also pretty intuitive, as well as booking engine management.
United States
United States
Resort Manager
Large Hotel
10
Simply The Best in Class!
SVP from 100 to 199 room Bed & Breakfast & Inn in La Jolla (United States)
Verified
2 years ago
We have used or tried almost all the products on the market today and hands down Sabre is the best in class product.
United States
United States
SVP
Large Hotel
- 1
It looks like Hospitality Solutions is not recommended by any hotels
Check out the top 10 most recommended Hospitality Solutions alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Hospitality Solutions hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Hospitality Solutions
1 year ago
Sabre Hospitality Unveils SynXis Insights: A Game-Changing Data and Analytics Tool for Hoteliers
Hospitality Solutions
1 year ago
Sabre Unveils the Next Evolution of Hospitality Retailing: SynXis Retailing
Hospitality Solutions
1 year ago
Sabre Hospitality Renews Wyndham Following Accelerated Migration
Hospitality Solutions
1 year ago
HotelREZ and Sabre Renew Decade-Long Technology Partnership
Hospitality Solutions
2 years ago
Cinnamon Hotels & Resorts Selects Sabre’s SynXis Platform as it Eyes International Growth
Hospitality Solutions
2 years ago
Habitas Group Implements Sabre's Hospitality Technology
Hospitality Solutions
2 years ago
Hyatt Selects Sabre to Enhance Central Reservation System Capabilities
Hospitality Solutions
2 years ago
Sabre Acquires e-Commerce Provider Techsembly to Expand and Accelerate its Hospitality Retailing Solutions
Hospitality Solutions
4 years ago
Louvre Hotels Group Chooses Sabre’s Hospitality Solutions to Boost its Strategic Distribution Transformation and Support its Development
Hospitality Solutions
5 years ago
Sabre and Google Develop Industry-First AI Technology for Travel
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Support
Unverified
Hospitality Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
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